RGD G.
GUI is always Down!!!
Good when it works... Shame the Web Application is always down!!! Extremely difficult to sort out flight sheets, Overclocks, Wallets etc, When the GUI is always crapped out.... Would have thought, With how popular HiveOS is, They could afford some decent servers! because even when the GUI is up and running, You often get slow downs when loading things up, With pop up errors.... Another thing that annoys me, Is the (Hssh start (failed, exitcode=1) Everytime i want to open up Hive Shell.... Hasnt worked for days!!! And yes, I did activate it in the settings etc..
Response from HiveonFeb 5, 2024
Thank you for choosing Hiveon OS and for sharing your thoughts. Recently, we did experience some turbulence due to a DDoS attack, which affected your ability to monitor your farm and use Hive Shell. Our team has been working around the clock to stabilize the system, not letting it affect the uptime of your farm and prevent it from happening in the future. We understand the frustration that comes with slow GUI responses and Hive Shell hiccups. Our apologies for the inconvenience you experienced. We've taken measures to upgrade our systems to deliver the reliability and performance you expect. Your experience matters to us, that's why we keep improving Hiveon OS, to make sure it's your go-to option for crypto mining for decades. We appreciate your patience and are here to support you in every step of your mining journey. For any questions, or if you want to chat about how we can further improve your mining experience, feel free to contact us at [email protected] or via Live chat on hiveon.com. We hope you'll come back soon with a 5-star review, we're working on it. Have a great week ahead!