Vanessa
So I won 1800$ and for over 24 hours I…
So I won 1800$ and for over 24 hours I was reaching out to chat with customer service, because of course there’s no number! And out of the hundred messages I sent I kept getting the same message in return except one time the message changed but still no communication with them! Sent an email nothing. I haven’t gotten no response in over 24 hrs! That’s bullshit!
Response from Hit Fortune CasinoOct 23, 2026
Thank you for playing our games and taking the time to share your feedback. We’re sorry your experience didn’t meet your expectations. We’re here to listen, address your concerns, and do our best to make things right. Please email [email protected] with your player ID and any previous support ticket number, using “Trustpilot - [Your name]” as the subject. Our team will review your case and follow up with you directly. We appreciate your support and the opportunity to improve your experience.




