HistorynetReviews of historynet.com

Have had two magazine scripts with HistoryNet for several years and never had a problem receiving print issues in the mail... until the fall. I called in the fall and was told printing had been temporarily suspended, and that all HistoryNet magazines were only available online. A couple months went by and still got no issue in the mail, so called again January 10th, 2024. After being on hold about 20 minutes, the same CSR that I talked to in the fall picked up the call. She noted my account and two scripts and said HistoryNet will make it right when they resume printing, but said she did not know why printing had stopped, or when it will resume, but the CSR said printing will resume, hopefully in time for Spring 2024 issues.

Agree with all the other complaints. Useless company. The worst customer service.

Contact this morning (1/19/24) `No issues received over 9 months, subscriptions to three of their products to run into 2025. Issues only on-line, not what I wanted (print). Refund pending. Glad to hear from them at last.

I would give historynet.com a zero if possible! Being a social studies teacher, I paid for subscriptions for 4 magazines thru 2024 but only received my most recent ones in April 2023. Repeated emails and phone calls went unanswered and went to voicemail saying leave a message and they would get back to me. Needless to say, the worst customer service ever. A real shame since I have had the subscriptions since 2019 and had been very satisfied until 2023. At this point, do NOT pay for any subscriptions with this company. It is a scam to rip you off! Avoid this company like the plague. Lesson learned the hard way.

Historynet must not have any customer service anymore. E-mails sent in November and December of '23 have been acknowledged but no follow up. Voicemail left on Thursday 01-04-'24 and we see what happens. Spring to early summer '23 seems to be last time most have seen any issues. Magazine content is great, getting to the subscribers is near impossible. Buyer beware!

I renewed my subscription of WILD WEST for two years at a cost of $75. I haven't received anything since this past Spring. When I call their number, I get a recording that there are 10 callers ahead of me and to request a callback...but they never call back. If you call and continue to hold, the same recorded message saying there are 10 callers ahead of you goes on forever. If this company is in financial trouble, this is still no way to treat a long-time subscriber. Apparently some incompetent ran the company into the ground.

Truly terrible Customer Service. The World's worst, hands down!!! On the 15th June 2023, I purchased a 1-year print and online subscription to both MHQ and Military History magazine. I received the MHQ magazine in mid July and received no further magazines. I noticed that on the 23rd August the Autumn edition of the Military History magazine went on sale. I sent my first email on the 18th September to enquire politely was my copy of the Autumn Military History magazine shipped. I received an automated email with a request number saying that it was being reviewed by our support staff. I didn't get any response so I emailed again on the 22nd September. Again I received no response. I emailed again on the 26th of September. I received no reply to my 3 emails. I then checked my subscription online and noticed that it said it expired on 25/12/2023. I had purchased a 1-year subscription on the 15th June 2023, so it shouldn't have been expiring until June 2024. Annoyed at this and the lack of a response, I emailed again on 29th of September, querying where was my copy of the said magazine and asking why my subscription appeared to expire on 25/12/2023. I also told them if I didn't get a response by the 4th October I would initiate a chargeback. Not surprisingly, I didn't receive a reply, so I initiated a chargeback and got my money thanks to Revolut whose Customer Service is amazing. They could learn from Revolut what good Customer Service looks like. Historynet are grossly inept!!!! Avoid, avoid, avoid!!!!!