HISEAHISEA is delicate in making quality and affordable waterproof boots and waders. Our boots are made with rubber, PVC, and EVA materials that meet all your needs in farming, homesteading, hunting, fishing and working conditions.
HISEA (hisea.com) has 162 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Andrew
I had ordered the Men's Non-slip Chelsea Rain Boots. My husband normally wears a size 11.5, but I accidentally ordered a size 12 in the waterproof boots, and they ended up being too big. Their customer service was incredible they responded quickly to help me rectify my problem. The whole process was smooth and stress-free, which I truly appreciated!! The boots themselves are great and worked out perfectly. Highly Recommend!
Pat H.
Customer service is top notch. No annoying AI tools or bots that offer zero help. My boots had a small crack in them so I emailed about the warranty. Someone replied very quickly with how to proceed getting a new pair, and they arrived very fast. Great to see a company still valuing human interaction and standing behind their word/product.
Todd H.
I purchased Hisea brand boots because of the price and the lifetime warranty. The boots are used on a farm. The first pair lasted about 6 months. The sole fell off, they warrantied that pair now. The second pair made it about 6 months and are cracking where the foot bends all the time now. They said it's just normal wear and tear. Buy a good pair of boots. A quality pair not foreign made. These are absolute trash and no help from the company
Paul F.
I purchased a pair of Apollo2 Camo boots 10/2021 I use them for plowing snow, working in mud and rain sometimes floods…In December 2025 I noticed the sole was starting to separate, nothing severe just starting to separate where the boots upper meets the soles… they never got wet inside , Contacted the company by email..they sent me a brand new pair within a week ! No questions asked..just sent a couple of photos…!!
Mark B.
I have a pair of waders that I purchased from HISEA. They were too big. Put back in box but went on travel before I could do the return. HISEA could/should waive their official 30-day return policy in such instances, particularly when customer only wants to do an exchange.
MJ F.
Horrific customer service. I only asked for an exchange of a boot size. I paid $32 to send the $62 boots back, but I never got the exchange or my shipping. Absolute garbage. Please do not give them your business.
Ajjame
They do not honor their warranty. I had my boots basically fall apart and they replaced it no problem but 8 months later when it happened again, they said it's now considered wear and tear. There's a legit tear in the side just from the flexing while walking in them. Only wore them in my backyard and never in the woods.
Ethan H.
Their customer service was absolutely terrible. I bought a pair of boots from them, but after making the purchase, I realized the size I ordered might be too small. When I tried to contact them for an exchange, I discovered they don’t offer live customer support, only an email address. I reached out via email but received no response. Days passed after receiving the package, and still no reply, leaving me with a pair of boots I can’t even use. Over the span of three weeks, I sent them no less than ten emails, and not once did I get a response. This experience was beyond frustrating.
