hily.comReviews of hily.com

Response from hily.comApr 8, 2026

Hey Jake! We’re sorry to hear about your experience. Profiles in the app are real users, and interactions don’t always lead to conversations. Regarding the “unblur” feature, certain interactions are part of specific subscriptions or in-app features, and we always aim to be transparent about how these work. It might help to update your profile or try different approaches to starting conversations. Feel free to reach out to us via Live Chat or [email protected] for personalized assistance.

Response from hily.comApr 8, 2026

Hey John! We’d like to clarify that our moderation system is designed to be fair and unbiased for all users, regardless of gender. Reports are carefully reviewed based on our community guidelines, and actions are not taken solely on the basis of a single report. We’re here to ensure a safe and respectful environment for everyone, and your feedback is important to us. We strongly encourage you to reach out to our support team via Live Chat or [email protected] so we can review your case in detail.

Response from hily.comApr 8, 2026

Hey there! Thank you for sharing your experience so openly. We want to clarify that different subscription tiers offer different features, and the visibility of likes may vary depending on the plan. All the information is available before the purchase. If you’re open to it, please reach out to our support team directly via Live Chat or [email protected]. We’d really like the chance to review your case and see how we can help make things right.

Response from hily.comApr 8, 2026

Hey Aaron! We’re really sorry to hear about your experience. Regarding likes and responses, it’s important to note that receiving likes doesn’t always guarantee replies, as interactions depend on mutual interest. As for the “unblur” feature, we aim to be transparent about which features are included in each subscription tier, but we appreciate your feedback and will make sure it’s shared with our team for improvement. For further assistance, feel free to reach out via Live Chat or [email protected].

Response from hily.comMar 3, 2026

Dear Mouad! We are sorry to hear that you feel this way. Hily does not use bots to communicate with users, and authenticity is extremely important to us. If you have come across any profiles that seem suspicious, please report them through the app so our moderation team can investigate. We would also be happy to review your experience directly. Please contact us via Live Chat or [email protected] so we can assist you further.

Response from hily.comFeb 9, 2026

Dear Taylor! We’re very sorry for the distress this has caused. Hily does not tolerate fake profiles or identity misuse, and we do not steal personal data or pull emails from Google. We take reports like this seriously and encourage you to contact us via [email protected] so we can resolve this promptly. We are here for you!

Response from hily.comJan 17, 2026

Cher André ! Nous sommes désolés d'apprendre votre mésaventure. Nous tenons à préciser que les profils Hily sont créés par de vraies personnes et que nous utilisons diverses méthodes de vérification pour garantir l'authenticité de notre communauté. Les fonctionnalités premium sont entièrement facultatives ; vous pouvez utiliser Hily gratuitement. Pour toute question ou remarque, n'hésitez pas à nous contacter via le chat en direct ou à l'adresse [email protected].

Response from hily.comJan 17, 2026

Hey Aravind! Thanks for sharing your concerns. We want to clarify that Hily does not use bots — we use various verification methods and tools to reduce suspicious activity. Receiving likes doesn’t always guarantee replies, as conversations depend on mutual interest and timing. As for pricing, premium features are optional — Hily can be used for free to match and chat with people you mutually connect with. For further feedback and questions, feel free to reach out via Live Chat or [email protected].