hily.comWith 900K+ monthly users & 51M+ matches yearly, Hily is the app to date as you are, your way. Find love, fun, friendship or anything in between, make real connections and enjoy dating with Hily!
hily.com (hily.com) has 378 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Cedric H.
I did not get a bad girl. :(
Response from hily.comJan 20, 2021
Hey there. Thank you very much for your review! We are really sorry you feel this way. We can suggest you go to the Finder and swipe right all the users you like. You will definitely find someone you are looking for. You can also check the Stories and Lives to find active Hily users ;)
Katie Radakovic P.
This app SUCKS. They charged my card ( through ITunes) TWICE BEFORE THE FREE TRIAL WAS EVEN OVER. I had to call apple support and dispute the charges. Stay away from this pos.
Response from hily.comJan 20, 2021
Hey there. Thank you very much for your review. We are really sorry that you feel this way about our application. Could you please share more details about the issue you faced at [email protected] so we can check it as soon as it is possible?
Sylvia S.
Be careful on this app. Not only do they take your money when you subscribe to a free trial, but I recently got banned because a dude and his friends constantly reported me for not sending them nudes like they wanted. Customer support said there is no way for me to ever get access to the site again. When you make a new account and upload a photo it automatically says you're banned from the site. I'm so disappointed.
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry that you feel this way about our application. If your account was blocked by mistake, please contact us via [email protected] and provide more context about the issues you have faced. We will check the account as soon as possible and will do our best to assist you further.
Tyler
Terrible. I signed up for a free trial, then I decided to cancel it then I looked at my iTunes bill and I’m still being charged!! How the hell do I stop these crooks
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry you feel this way about our application. Please note that deleting or deactivating the app does not automatically stop your subscription as it has an auto-renewing regime that needs to be managed in Apple Store and Google Play Market. Please feel free to reach out to us via [email protected] if you have further questions regarding the refund or cancelation of the subscription, and we will be happy to guide you through the process.
Candie
Need to be careful on this site I just joined and some guy already sent me a inappropriate messege
Response from hily.comJan 20, 2021
Hey there. Thank you very much for your review! We are really sorry you had such an experience with our app. Please report the user by tapping three dots in the chat (right upper corner) > tap “Block” and tell us the reason. You can also do so when you check on someone’s profile by clicking ‘Block or Report User’ at the bottom of the page. We will begin an investigation right after and verify a suspicious profile. Your opinion is very important for us, so if you have more feedback to share with us, please contact us at [email protected], and we will assist you further.
Lynda Loveitorleaveit C.
They take your money even if u don't have a subscription with them anymore
Response from hily.comJan 20, 2021
Hey there. Thank you very much for your review. We are really sorry that you feel this way about our application. Could you please share more details about the issue you faced at [email protected] so we can check it as soon as it is possible?
Levi A.
So I started hily about a month ago now because of a free trial which after I put in my bank account info they charged me immediately 25.99 I said alright maybe it was just a screw up on their part and everything was fine we're now on week 5 and I've been charged every single week this entire month adding up to roughly over 130 dollars DO NOT USE THIS SITE they will take your money and wont refund it I'm trying to get ahold of Google play on unauthorized payments and I'm going to my bank to report then because this is downright fraud and theft I dont even use the site anymore I cancelled my subscription and I'm still being charged I wish I never subscribed.
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry you feel this way about our application. Please note that deleting or deactivating the app does not automatically stop your subscription as it has an auto-renewing regime that needs to be managed in Apple Store and Google Play Market. Please feel free to reach out to us via [email protected] if you have further questions regarding the refund or cancelation of the subscription, and we will be happy to guide you through the process. Please also share more details about the issues you have experienced while using our app that led you to delete our application so we can check and assist you further.
Jack G.
I stopped the app and have been charged every week for 2 months I demand a refund you crooks
Response from hily.comJan 20, 2021
Dear customer, thank you very much for your review. We are very sorry you feel this way about our application. Please note that deleting or deactivating the app does not automatically stop your subscription as it has an auto-renewing regime that needs to be managed in Apple Store and Google Play Market. Please feel free to reach out to us via [email protected] if you have further questions regarding the refund or cancelation of the subscription, and we will be happy to guide you through the process. Please also share more details about the issues you have experienced while using our app that led you to delete our application so we can check and assist you further.
