nico
Après avoir attendu ma commande 1 mois
Après avoir attendu ma commande 1 mois, mes articles sont enfin arrivés ainsi que des excuses pour le retard du service clients de chez HILLMAN, ce que j'ai apprécié.

Hillman® redefines hunting gear and apparel, offering you groundbreaking innovation and cutting-edge design. Experience advanced technologies built into every product, featuring industry-first advancements that make your hunting experience unmatched.With Hillman, you get gear that is always warmer, lighter, and more efficient—designed to enhance your performance and elevate your hunting skills. Our revolutionary materials, intelligent technologies, and superior functionality empower you to hunt with precision and confidence, all while enjoying timeless design, elegance, and exclusivity.Owning Hillman means embracing the bold spirit of innovation and carrying gear that sets you apart in the field.Hunt smarter, move faster, surpass your skills and lead the pack - Hunt Like An Alpha™
HILLMAN - Innovative hunting clothing (hillmanhunting.com) has 137 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Excellent

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Fishing & Hunting · Boca Raton, Florida
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137 approved reviews, newest moderated first
nico
Après avoir attendu ma commande 1 mois, mes articles sont enfin arrivés ainsi que des excuses pour le retard du service clients de chez HILLMAN, ce que j'ai apprécié.
Nicolas C.
Commande passé le 13 juin et toujours pas livré 1 mois après, impossible de joindre quelqu'un pour savoir si je serai livré un jour
Nick
They have addressed my complaint and have issued a refund after I returned the item. I was initially sceptical about how long my return would take and whether I would even get a refund, after reading a few bad reviews about this process. However, once I had successfully contacted their customer support, my return and refund were all sorted out promptly
Aram M.
Hello, The order was returned to HILLMAN EUROPE LTD on 06/06/2025 due to product quality and incorrect clothing size. Confirmation was received that the shipment was delivered to HILLMAN Hillman Logistic Base, Dolno Ezerovo District, 8000, Burgas, Bulgaria. Responsible person - Marie White [ customer service ]. As of today, 01/07/2025, my money has not been refunded. I have already applied 3 times in writing. No one sees the need to inform me why I am not receiving a refund. Please take action to have my money refunded. In my message, I quote the letter I received from Marie White [ customer service ]: HILLMAN® Customer Service 2025-06-16 09:54 addressed to me Hello Aram, Thank you for contacting us. We received the items in our warehouse on 09.06.2025. Our colleagues had to check them and make sure everything is correct. You will receive the refund in the next few days, they are now planned and our system will make the refund automatically. If you have further questions or need support, I am here to help! Best regards, Marie HILLMAN EUROPE LTD | Marie White [ customer service ] ✉ Hillman Logistic Base, Dolno Ezerovo District, 8000, Burgas, Bulgaria
Pedro P.
There was a problem with my order and I still haven't received it. I ordered a set in December 2024 and to date they haven't given me my money back or sent me the product. I've been exchanging emails with Marie since January 2025 and they still haven't resolved the problem. How is it possible that an order that was placed and paid for in December 2024 has not yet arrived at my home? neither the order nor the refund. unbelievable!!!!
Response from HILLMAN - Innovative hunting clothingAug 23, 2025
Dear Pedro, Thank you for reaching out and sharing your experience. We’re truly sorry for the frustration caused by your parcel being lost in transit, and we completely understand how disappointing this must have been. We’ve processed a full refund immediately upon confirmation of the loss, and we sincerely apologize for any inconvenience this caused. Unfortunately, we have limited control over third-party couriers like DHL or USPS, and we often don’t receive timely updates about delays until customers contact us. We’re actively working to improve our processes to prevent issues like this in the future. If there’s anything more we can do to assist you or if you have any further questions, please don’t hesitate to reach us. Thank you for your patience and for giving us the opportunity to make this right. Best regards, Marie
Pelikán J.
I bought the raincoat for hiking. I won't have a chance to use it "in real life" until next week. I'll be happy to report on my experiences after two weeks of hiking in the Andes.
FAGIOLI V.
sono molto soddisfatto per il momento per la prova debbo attendere Ottobre ho già fatto esperienza con hillman con una giacca in pile reversible, ho fatto un ottima scelta dei prodotti Hillman
Response from HILLMAN - Innovative hunting clothingMay 27, 2025
Thank you for sharing your feedback with us. We are pleased to hear that you are satisfied with the quality of our products. Your trust and appreciation are greatly valued. Hilman Customer Service
Fabien P.
Suite à la commande d’une paire de chaussure à 399€ sur le site HILLMAN, celles si se sont mises à fuir ( simplement en marchant dans de l’herbe mouillée) après moins d’une saison de chasse. J’ai donc fait appel au service après vente mais n’ai jamais eu de retour malgré de nombreuses relances. À 399€ la paire, les chaussures sont de mauvaise qualité et il n’y aucun service après vente. A fuir.
Response from HILLMAN - Innovative hunting clothingMay 20, 2025
Bonjour Fabien, Merci pour votre retour. Nous sommes désolés d’apprendre que votre expérience n’a pas été à la hauteur de vos attentes. Comme indiqué dans les conditions générales de notre site, en raison de la nature spécifique et complexe de l’utilisation des vêtements et chaussures d’extérieur — ainsi que des problèmes récurrents liés à une utilisation inappropriée ou à un entretien insuffisant — la garantie d’imperméabilité d’origine est valable pendant une période de six mois à compter de la date de réception du produit. Dans ce cas précis, nous avons été contactés environ 18 mois après la livraison du produit, ce qui dépasse malheureusement la période couverte par la garantie. Nous regrettons sincèrement votre déception et restons à votre disposition pour toute question ou précision complémentaire. Cordialement, Hillman Hunting / Service Client