hilipert.comReviews of hilipert.com

DO NOT DEAL WITH THIS COMPANY! Ordered a heated neck massager. The instructions are illegible - written in yellow on white paper in tiny writing - and don't make sense. When you do manage to work out what they are saying it doesn't work. Have asked on numerous occasions for full refund for faulty goods. AlI I get is an offer of a few pounds reduction in the full price and a statement saying that shipping the item back to China will cost us so much and they are doing this to save US money! Then they wish us 'Have a good day!' Still fighting to get any recompense. Would offer zero stars but no option above.

Absolutely rubbish , it’s not even certified and my order was totally broken, I was offered 10 USA compensation from manufacturers in China and now I have to pay to return it to China which is £17.00. AVOID this company!. £70 down the drain .

We ordered 3 heated vests and paid $15.99 for shipping, which made us think that these were shipping from the US. It took weeks to arrive and none of the vests fit any of us. In trying to return, it needed to go back to China on our dime, or rather $110 for shipping. Very disappointed in the items and being misled.

I ordered a flying ball toy. It was received in a bubble wrap envelope with the box partially crushed. It should have been packaged in a box. The ball turns on but does not work otherwise. It was $50 + almost $9 shipping. For a full refund they say I have to ship it back to China. This is similar to other reviews I have read. They offered to refund me $8.00. I am going to file a dispute with my credit card bank. Do not do business with this company!

SCAM! tried to return product and said it had to be shipped back to China so my “money back guarantee” would have been about $10 after $50-80 return shipping. None of this was in product description or return policy. Don’t waste time.

The gilets are advertised as unisex, but the design is narrow around the hips, so are more geared to male body shapes, rather than female. The sizing is also not consistent, as I bought 3 of the same size, in the same order and they are not identical in sizing. They come from Asia and it took nearly a month to arrive.

Ordered as a Christmas gift the first part of December. I just now received my vest. Quality and size seem ok. I sure hope so since it is a gift😬. Battery came separate and the box was dented and ripped. Embarrassing to give as a gift! I will never order from this company again! Definitely do your research and pay attention to reviews!

This vest is very cheaply made and nowhere near the right size. Wish I could give it no stars. I want to return, but they don't give you a return label. Free returns would be great.