hilipert.comReviews of hilipert.com

Terrible Product & Service Product comes directly from China which the website doesn't really spell out. Took 3 weeks to arrive. Gave it to my 45 pound Goldendoodle and it was in pieces in less than 5 minutes. Don't waste your time with this company or website.

Heated vest was junk! I ordered a medium; they sent an XL and it was still too small! Was supposed to be a Christmas gift but arrived in January. Grant you, it got held up on Customs, but never said that in shipping updates until after it was delivered. I will not order from this company again. Buyer beware.

Absolute trash company!!!! It took me forever to receive my item now they will not respond so I can return it. Take your business elsewhere!!!

I would not suggest ordering from this company if you live anywhere other than China. The website does not say anything about the sizes being smaller than actual size, way smaller! The sizes for the clothing are made for Chinese, so the American sizes are way different. Ordered a large, received a 2XL and still too small. Also ordered a 2XL and received a 5XL, still too small. Company wants to give me $15 since it would cost too much to return to China, which return cost is on me. Would NOT recommend this company at all! Spend a bit more and buy a Milwaukee heated vest or jacket.

I ordered a Coldeez Cooling Ace aircon unit but received a cheap little tower fan, worth maybe $10. I contacted hilpert.com but received no reply. I've now done a search on hilpert and realise many others have had the same problems and that this company is a total rip-off - slick adverts, lies about the product and no possibility of return or refund. Stay away from this company. I note that there are a bunch of other ,similar products being advertised online at similar proces. Watch out!

I bought the heated gloves and they do not work, contacted customer service and they said that the coat to return would be my responsibility at 50-80 dollars and offered me $8. Ridiculous.

If it was possible to give zero stars I would. We purchased “indestructible” dog toys. What a joke my dog had them in shreds in less than an hour. They said they were guaranteed. Offered me $8 I asked to return them for a full refund because after all they were guaranteed and they offered $15. What joke. Seriously do not buy anything from this company.

I would like to give no stars but it does not allow that option. We purchased two of the Petootsy training collars for our two small dogs. This product does nothing to prevent them from barking. Tried all setting and sounds and none of them stopped them. Tried to get a refund but its two weeks past the 30 days refund period so we are out $170.00. Waste of money. Poor return policy.