hilipert.comReviews of hilipert.com

One star only because I can't leave a 0. Pd 70.00 for a product which I never received, even tho "tracking" says it is in my town and available for pickup but gives no location. I believe this is a fraudulent company. BEWARE OF THESE SCAMMERS!!

DO NOT ORDER FROM THIS COMPANY!!! I ordered the SheremArt Eternal Rose on Dec 12, 2024 for $49.99 US + $10.00 shipping as a Xmas gift for my wife. After numerous messages to Hilipert for tracking info I finally got tracking info on Dec 24th when the carrier sent it back to the shipper. I figured I was never going to get it. I ordered the identical item from Amazon for $21.00 (free shipping) and received it on Dec 29th. The one from Hilipert was reshipped with tracking info, and I received the item on Jan 6, 2025. If I had known that it would take 4 weeks to receive, I would not have ordered it in the first place. I told them that I no longer wanted it, and they said they would refund the original price but would not refund the shipping cost nor pay for the return shipping. I did not trust that they would refund my $49.00, so I told them to "go ***k themselves".

WARNING Do NOT buy from this company. I didn't want to give this company any stars but there wasn't that option. I bought a Coldeze portable air cooler from this company for $106AUD Including shipping. They claimed that it would keep the room at an even cool temperature and was whisper quiet. They had obviously paid fora a 9.5 Rating and a lot of fabulous reviews because this product is nothing but a very small (30cm or 1ft) very cheap very noisy piece of plastic. After complaining to the company and expecting a money back guarantee which they had promised in their product information, they were unwilling to pay the return shipping cost which was $80 AJD they expected me to pay that. After many failed attempts to get them to accept responsibility for falsely advertising the product and pay the shipping I have had to except the loss and put it down to the fact that I was SCAMMRD.

I ordered the Hilipert Johnny Rolling Grill Basket as a Christmas gift for my husband who grills. Advertized as being stainless steel. I washed it on the top rack of my dishwasher. The metal was obviously rusted when I took it out. I contacted the company for a refund Their reply was that I needed to ship it back to them BUT the expense of shipping it back to CHINA would not be feasible. Absolutely a piece of junk!

Ordered Coldeez cooling fans, just arrived, 3 noisy tower fans that are junk. Lesson learnt.

DO NOT ORDER from this company. I waited long after the promised shipping time, and the incorrect item was sent! They do not pay the shipping cost to return the item, which is over $50. This is not a legitimate company and rips you off. I was fooled.

DO NOT BUY ANYTHING FROM THIS COMPANY, they are fraud, they sell item from China, items that do not work, you order from Hilipert, but they charge you under a different name, support is also under another company, they refuse to send you a prepaid label for returning the unworking item back to them, so you can get a refund, their items do not work, they are selling you garbage, BEWARE, do not purchase anything from them, they are a scam company from CHINA, if you buy from Hilipert, you just lost your money, STAY FAR AWAY

Too bad there is no minus 1 category. I ordered a neck massager from Hilipert, knowing there was a return policy in place(which was not specified) It shocked us when it was turned on, literally. I spent $70 and finally received an email back since there was no phone number and they said the return shipping was on me which would cost $50-60 and it would better for me to accept $8 from them. this is how they make money. Horrible products (that are pictured to look good) with a no detailed return policy. Not sure where I would have seen it was coming from china directly. Learned my lesson...if it isn't a US based company or amazon or paid with paypal, just don't order it. Just a thought...if there are enough people within a state or region that would want to go together on return shipping....they would not expect that and they say they will give a refund if you pay for shipping. Just a thought. There is still the time frame to deal with.