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HighYa (highya.com) has 131 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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David K.
I found that the operators of HighYa were open to feedback and updating their site for the benefit of the consumer. There seems to a growth in "consumer friendly" sites that are built for profit. Although I was initially skeptical of HighYa, I was pleasantly surprised that their mission was to present factual information to the consumer so they can make an educated buying decision.
Katie K.
Highya is a great source for honest consumer reviews. They always have both good and bad reviews for each company. I know this because I have submitted both good and bad reviews for other brands and they always show up. I have also used Highya's business platform for my own company and they are great to work with. Highya's platform really lets me know what customers are saying about my brand. It is a trusted 3rd party review source that I am happy to tell others about.
Mimi R.
Don't ever join this site to make your honest reviews of any businesses online at highya!- they are terrible! If u write a honest but its a bad review of one!- they won't approve it!- and will reject it and,remove it!- and will just come up with some lame and weak excuse for why they did it! According to their pathetic and dumb guidelines! They are not to be trusted! For reviews! Avoid this one! I was a new member there!- not anymore! I'm glad I cancelled- its not worth it!!! It turned out to be nothing but a waste of my time! Not a good site to speak the truth!!! Its a shame that they wont give everyone a chance to make a review! Stay away!!!! There are other sites that are better!! Than theirs!!! I'm so glad I left! And in response to what they said about my review of them here!-it doesn't matter if u don't agree at least I spoke the truth about your services being bad! For me! And no thank u to give your site another chance! I'm not interested! I'll stick to better sites where my reviews are always accepted! Unlike yours! Again I'm so glad I cancellled! Beware! Bye!
Response from HighYaDec 29, 2017
Hi Mimi, We thank you for your feedback and respect your opinion of HighYa. We are genuinely sorry to hear that you feel this way. As you know, HighYa is an independent review website. To carry out our mission, we operate on a set of principles and guidelines that we believe are ethical, transparent, and fair. We understand that not everyone will agree with our guidelines, but we want to assure you that they are designed to provide the best possible experience for our users. You posted a review of a business on our website. Unfortunately, your review did not meet our guidelines and was not published. We completely understand that not having a review published could be very frustrating. This is why our policies allow all users to resubmit their reviews and we advised you that this option is always available to you. In all of our interactions with you, we feel that we have provided you with timely, courteous and professional customer support. We thank you for your feedback and we’ll be here to help should you have any more questions. Sincerely, HighYa Support Team
