David C.
Jody was an absolute joy and helped me…
Jody was an absolute joy and helped me with all my issues. It was refreshing to actually receive customer service from a company in 2020 instead of just automated robot customer service.

The CBD wellness revolution starts here in High Falls New York, where seed meets soul. We are proud of our roots and are committed to cultivating and producing the very best, NY grown hemp-derived CBD products. At High Falls Hemp, our mission is to be your trusted source for CBD products.
High Falls Hemp NY (highfallshempny.com) has 117 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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David C.
Jody was an absolute joy and helped me with all my issues. It was refreshing to actually receive customer service from a company in 2020 instead of just automated robot customer service.
Rosemarie P.
Thank you service was great it would be nice to get coupon now n then this is my5 or 6th order
Gift C.
Good company. Products are good & my husband & I have been using this company for awhile. Ships right on time ,easy to place orders.
Rev. S. L.
Best lotion on the market; rivals Voltaren Gel. Lovely lip balm, stays on and is healing. The gelcaps are the only CBD oral product I have tried that seems to help - more in the absence. That is to say, when I forget to take it before bedtime, I always wake up so uncomfortable I have to get out of bed. When I take the 25 mg gel cap, I may still wake up but can easily go back to sleep. That is a blessing.
Penny R.
While I love your product for both human and canine use, I did not receive the third free bottle of your product during a buy two, get one free offer as promised. I reached out twice and was assured the first time that it was enroute - still nothing. Perhaps an oversight, but still very disappointing for an expensive product. Thanks
Response from High Falls Hemp NYOct 17, 2020
Hi Penny. We are so sorry to hear you still have not received your third bottle as promised. We appreciate your feedback and will look into this immediately. Thank you for being such a loyal customer and allowing us the opportunity to correct this oversight.
Lydia N.
Have been on the subscription/auto-ship deal for several months now, figured out how to renew it early if I run out and they will ship next/new bottle as needed. I am using the 750mg full spectrum CBD. Happy with the product, no delivery issues. I chose High Falls Hemp NY because they use hemp oil with their CBD tinctures (other companies use coconut or palm oil and I didn't want that). Also, no animal ingredients in the High Falls brand except beeswax in the lip balm, but no other gelatin or animal stuff, all but one product is vegan so I appreciate that!
Christine
We stopped at a booth during the walktoberfest 2 weeks ago and spoke to Becca who explained your product to us. It’s for my 23 yr old daughter, so I wanted to run it by her before ordering. I just placed the order 2 days ago, seems simple. Hoping it helps her. If it does, she will join and set up a plan. Becca continued to stay in touch with any questions I had which was very helpful. Thank you
Claudia
I recently reached out to High Hemp Falls and spoke to Brennan. He was able to answer all my questions and concerns. Thanks so much for your help!!!!! Excellent product