Hickey AppReviews of hickeyapp.com

Response from Hickey AppMay 8, 2024

Dear User, Thank you for sharing your feedback. We understand that your experience on our platform is important, and we have taken extensive measures to prevent robotic registrations. Our aim is to ensure that all our users are real individuals. However, if you happen to come across any users with fake information, please do not hesitate to contact us at [email protected]. We will take appropriate action to address the issue. Regarding the matching recommendation feature, we want to clarify that we not only recommend users nearby but also from other cities if they have similar interests to yours. This is the reason why you might see 99+ recommendations. Thank you for choosing Hickey. If you have any further queries or concerns, please do not hesitate to contact us. Best regards, Hickey Customer Service Team

Response from Hickey AppMay 8, 2024

Dear User, We appreciate your feedback and concerns about bot accounts. Your experience is important to us. We've taken extensive measures to prevent robotic registrations, guaranteeing that all our users are real individuals. If you happen to come across any users with fake information, please don't hesitate to contact us at [email protected] so we can take appropriate action. Creating a genuine and welcoming community is our goal. We're grateful for your support and encourage you to keep sharing your thoughts. Thank you, Hickey Customer Service Team

Response from Hickey AppMay 8, 2024

Dear User, We understand your concerns in subscription, but we would like to assure you that we offer a range of free and user-friendly features on Hickey. This includes free swipes, opportunities to like profiles that pique your interest, and recommendations for connecting with like-minded individuals. If you're looking for a more in-depth experience, we also provide premium advantages through our Hickey VIP membership, and you can cancel the subscription anytime. If you have any questions or suggestions about our features or pricing, please feel free to reach out to us at [email protected]. Thank you for choosing Hickey. Best regards, Hickey Customer Service Team

Response from Hickey AppApr 16, 2024

Dear Chip, We appreciate your feedback and concerns about bot accounts. Your experience is important to us. We've taken extensive measures to prevent robotic registrations, guaranteeing that all our users are real individuals. If you happen to come across any users with fake information, please don't hesitate to contact us at [email protected] so we can take appropriate action. Creating a genuine and welcoming community is our goal. We're grateful for your support and encourage you to keep sharing your thoughts. Thank you, Hickey Customer Service Team

Response from Hickey AppApr 16, 2024

Dear Falkor, We appreciate your feedback and concerns about bot accounts. Your experience is important to us, and we have taken extensive measures to prevent robotic registrations, ensuring that all our users are real individuals. If you happen to come across any users with fake information, please report it directly within the app and also contact us at [email protected]. We will take appropriate action and provide compensation if warranted. Creating a genuine and welcoming community is our goal. We are grateful for your support and encourage you to keep sharing your thoughts. Thank you, Hickey Customer Service Team

Response from Hickey AppApr 16, 2024

Dear Bobby, We're sorry to hear about your dissatisfaction and thank you for sharing your concerns. We take these matters seriously as our priority is to ensure a genuine and respectful environment for all our users. We have strict measures in place to prevent inauthentic behavior, and we continuously work to improve user verification processes. If you suspect any account is not genuine, please use the report feature in our app or contact us directly at [email protected] with any specifics. We investigate every report thoroughly as we strive to maintain the integrity of our community. We're committed to providing a transparent and fair service. Please reach out to us with any further feedback or suggestions on how we can improve. Your input is invaluable to us. Thank you, Hickey Customer Service Team

Response from Hickey AppDec 21, 2023

Hi James, Thank you for taking the time to share your experience with Hickey App on Trustpilot. We sincerely apologize for any inconvenience you may have encountered. We are genuinely sorry to hear about your experience, and we understand the importance of creating a positive and respectful environment for our users. We've taken extensive measures to prevent robotic registrations, guaranteeing that all our users are real individuals. We respect the privacy of our users, and the content of private chats remains confidential. If you encounter inappropriate behavior or content during your interactions, please utilize the in-app reporting feature or contact us via email at [email protected] or submit a ticket at https://www.hickeyapp.com/contact-us. Should you have any further questions or concerns, please do not hesitate to reach out to our customer support team via email. We are committed to resolving any issues you may encounter promptly. Thank you, Sincerely, Hickey Customer Service Team