rc
Stands by their products
Stands by their products, and will go above and beyond for warranty service. Replaced the inflatable portion of an old car booster seat at no cost to us at all with minimal hassle.
Hiccapop is listed under Clothing & Underwear.
Hiccapop (hiccapop.com) has 9 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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rc
Stands by their products, and will go above and beyond for warranty service. Replaced the inflatable portion of an old car booster seat at no cost to us at all with minimal hassle.
Stephen Forest R.
We were really disappointed with this inflatable mattress. It only lasted one day before it started slowly deflating on its own. We checked the valve and looked over the mattress for any obvious punctures, but we could not find anything that would explain why it was losing air. The replacement process was also frustrating. In order to get a new one, the company requires you to cut a hole in the mattress and send them a picture as proof that it has been destroyed. I understand that they probably do this to prevent people from making false warranty claims, but it still feels wasteful and inconvenient, especially when the mattress is practically brand new. The customer service process may eventually get you a replacement, but I expected a product at this price point to last longer than a single day. An inflatable mattress should at least be able to hold air through the night without needing to be reinflated. Based on my experience, I cannot recommend it.
Monika W.
We got a Hiccapop wipe warmer at our baby shower (which was over 2 years now) and recently, a part broke. I reached out to the customer service and they responded within an hour and then within 2 days, they sent a replacement. I didn't have my order number or anything since it was a gift but they still helped me. Great experience!
K P.
Hiccapop Inflatable Booster I bought the product brand new still sealed from a local shop. The packaging was folded improperly so the valve where you inflate it (very awkwardly by mouth) didn't seal. I contacted the seller (the packaging is FILLED with trash that says contact them if you have problems) and they told me I was out of luck because I didn't buy from them, and they will not fix their bad product, even though I sent them like 2 seperate pics. Really disappointed, it was otherwise a good idea.
Ana M.
For starters they an amazing company, love their toddler bed, the quality is amazing my kid loves it, and is so easy to transport, we use it all the time, when we go visit family, I feel more calm knowing my kid has a safe space to sleep always. Ah and their costumer services amazing, love the humor they bring while fast solving concerns. I baby sit my frinds kid he sleep on the bed now she is getting one 🥰
Elisa C.
I purchased a Hiccapop Blackout Tent for our Pack and Play, and it has been an absolute game-changer for our family’s sleep schedule! This tent fits perfectly over the Pack and Play, creating a dark, cozy environment that helps my little one sleep soundly, even during daytime naps or in brightly lit rooms. The quality of the material is excellent—durable, yet breathable, ensuring that my baby stays comfortable and safe. The tent is easy to set up and secure, and it folds down compactly for travel, making it a must-have for trips and visits to family. One of my favorite features is the convenient side zipper, allowing me to easily check on my baby without disturbing their sleep. The tent also provides excellent ventilation, so I never have to worry about overheating. It’s a fantastic investment for any parent looking to create a protected sleep environment for their little one. Highly recommend!
Soraya E.
The quality of their product is amazing! My toddler sleeps better than they do at home on their hiccapop. I also needed a replacement mat at some point and the team was so great and efficient, I got a new one within a week. My favorite toddler product!
ed F.
The Hiccapop Child Inflatable Bed is a game-changer for parents on the go! Its innovative design, durability, and comfort make it a must-have for travel or overnight stays. Easy to inflate and deflate, the bed provides a secure and cozy sleep environment for little ones. Hiccapop’s attention to detail and quality materials ensure a reliable product that stands out in the realm of child sleep solutions. Say goodbye to sleepless nights during trips – this inflatable bed is a parent’s dream come true! And their customer service is world class!!!