HeywigsReviews of heywigs.com

Like all other reviews I have read here, this company should be avoided. I ordered two wigs to the tune of $112. When they arrived they were completely wrong colors. I wrote the company via an email and asked about return procedure. They asked for pictures and I sent them some. The wigs were in the original packages as I did not open them. I received an answer saying they could give me 20% compensation or I could keep and sell the wigs or I could pay return postage to China!!! Beware of this company, they are pretty close to a scam company. I only wish I had read the reviews BEFORE buying from them. I have learned a hard and expensive lesson. This company needs to be investigated ASAP.

Truly they don't deserve any stars! It's a lesson live and learn.the return policy is horrible.The wigs are awful .Heavy messy just simply awful!!

The wig color is nowhere near the color I ordered. I ordered a light brown and received a very bonded wig, like Madonna platinum blinded. I asked to return it for correct color. They said I had to ship to back to China - at a price higher the the wig itself! They offered that I could keep it and they would refund me $20 Can you say ripoff?!

Seems to be a scam. Ordered a wig. Shipping took 3 weeks and then said "failed to deliver, customer not reachable". Nobody attempted a delivery here (I have cameras). Company is unreachable. Do not order here. Shipping comes from China and now I'm out of the money since nobody will return an email and website contact form is broken.

I needed a wig after chemotherapy. There are three things that matter when purchasing a wig: color, style and cut. Did I mention color? On the first wig I ordered it wasn't even close. To get my "guaranteed refund" I had to email, send pictures, and then told they could only exchange. Also to mail wrong wig back to China which is very expensive. But they would "exchange" without expense of return for difference in cost of new wig. THEN I was told to pay an extra $89 and not send first one back to China. WHEN SECOND WIG CAME IT WASN'T EVEN CLOSE TO THE COLOR I ORDERED. Now I give up and have two wigs I cannot wear. I will donate to Halloween costume shop.

I ordered a very pretty wig from them & what they sent me wasn't even close to what I ordered. I fought tooth & nail to get a full refund when they only wanted to give me half my money back. It took weeks to get a full refund. The worse company & staff I have ever dealt with. STAY AWAY FROM THIS COMPANY!

I purchased a wig for my wife to go on a cruise, when it got here it was not the color she had picked. So she never took it out of the package! It looked ridiculous! According to there warranty satisfaction guarantee that’s a joke!! I have been trying to get our money back and they want me to take pictures of it and why I wanted to return it! I have told them over and over why, but they quit responding to me! So if you want a poor experience don’t buy anything from this company because you will get screwed!!😡😡😡

Dont buy anything from these scammers....I ordered two wigs...one wig was the wrong color...not a color I would ever order. I sent them a picture of the two wigs, they requested. They told me that I was confused and the wig they sent me was exactly what I ordered.... They told me to try and sell the wig. And if I wanted to return it, I would need to pay to ship it back to China. I made an expensive mistake...DON'T BUY ANYTHING FROM THEM.