HeyMamaReviews of heymama.co

I "applied" to learn more about this group in August of 2021 off a Facebook ad. Again, the message was that I was applying to learn more about this group. Before I received any information I was billed. Confused, I reached out to ask for more information and a refund until I made a decision about this group being a good fit. At this time I was sent a cold, templated message that my request was not possible and that I had agreed to a yearly subscription. This felt very manipulative, and didn't leave a positive impression. This summer I had my assistant write to you to ensure my monthly bill was canceled prior to the year mark. We received no response from your team, and now it appears I've been locked into another year and billed again. I received a templated response which now is providing me with an option to PAY to cancel. As a business owner, I am quite surprised at the lack of personalization or concern for these membership and billing practices.

The experience was not what I expected. There were mostly MLM owners who tried to pass themselves off as business executives. As the CEO of a medium sized business, we are not in the same league. Also, the membership was hard to cancel and the response I received was cagey.

The company won’t let me cancel my membership. I canceled the membership last month, but they keep charging me. And there’s another charge scheduled for next month. And they refuse to give me refund for this month, claiming that it takes 30 days to stop the charges. It’s unscrupulous and hypocritical for them to steal from a small Black woman owned business.

Terrible. Not what I expected at all and am unable to cancel until my first annual membership is up, so I’m stuck with 9 more months @$35/ea of fluffy networking with nothing tangible for my location.