The Pill ClubReviews of heyfavor.com

I tried Favor - formerly known as the pill club - for the first time over a year ago. My contraceptive came quick and for a year everything was fine. When it was time to renew my prescription, I re-took their simple quiz and waited for someone to look over my information. It’s been weeks and I’ve tried emailing them multiple times with no response at all. I’ve been weeks without my medication and now have to take time out of my very tight schedule to get an appointment elsewhere to get back on birth control. Very disappointed.

FRAUDULENT INSURANCE BILLING RUN FOR THE HILLS, LADIES! YOU DESERVE BETTER! A dependent on my insurance tried to obtain services through Favor. Favor issued the message to seek services from another provider because they would not be able to issue a prescription. My dependent did go to another provider outside of Favor, she was issued medications which were sent to the pharmacy. Upon arrival at the pharmacy, she tried to pick up her prescription and our insurance would not cover it because Favor had billed them for medications not received. With some help from our pharmacy and insurance provider, we were able to determine these fraudulent charges happened in late November. My dependent called Favor to have these charges reversed, which did eventually happen, and she was able to pick up her prescription issued by her provider. If my dependent did not have support people such as the pharmacist and myself helping her sort this out, it would have been a mess. When the dependent spoke with Favor to have the charges reversed, they just swept it under the rug and acted like it was no big deal that it created a hassle for the dependent, pharmacy, and insurance company. I’m furious. Every woman alive deserves better than this! They deserve to be treated like humans instead of cash cows, just because Favor is offering something that women commonly use. They deserve honesty, integrity, and to be treated with respect and guidance when companies like Favor can’t help. They don’t deserve to be potentially ripped off!

Used Pill Club for the past 3 years, had no issues. Rebranded to Favor, then my issues started. I would get a years supply of birth control whenever I ordered and never had a problem - this year (after their rebrand) I try to reorder my prescription, and because I stated that I had migraines on my medical questionnaire, they refused to refill that prescription. I tried to talk to someone and explain my migraines are not associated with birth control, and it made no sense to change it now when I've stated for the previous 3 years that I've had migraines. They didn't care and changed me to an entirely different pill anyways. I went from combination to a POP because they said "the combination pill wasn't safe for me." I used it for 3 months, absolutely hated it, and requested to go back to my prior prescription. I talked to one of the Favor workers and their pharmacist, told them both I was having terrible side effects and wanted back on my birth control immediately. This gets relayed to their "nurse practitioners" who then tell me they can only safely prescribe me the POP that I despise and have worse side effects from than my combination pill. I try to text their support and explain the problem. Get another automated text telling me a combination pill isn't safe, because of my migraines (how come you've been prescribing me a combo pill for 3 years then and I've had no issues?). I responded something snarky and then get a response text that says it is not safe to prescribe me ANYTHING at all. Verbatim it says "A medical provider has reviewed your request for birth control and has determined it's not safe to prescribe to you at this time." Because I don't want your garbage POP and want to feel comfortable on my birth control? F*** it, I abandoned Favor at this point. Immediately went online and signed up for Nurx, and got approved for my old prescription back like I wanted originally. Oh, and Favor refuses to give me a refund for the years worth of birth control I ordered that I already told them I won't finish and I will just have to return to some pharmacy. Wasted $100+ out of pocket for terrible birth control and horrible customer service and months worth of bad side effects.

I absolutely loved the pill club but ever since they became favor, it's been downhill. I went from getting at least 4 months worth of birth control delivered, to only one month at a time. When I reached out to them about it via text, I got a generic response. When I tried again via email, I NEVER got a response. I also kept getting messages that I supposedly cancelled my service. This happened MULTIPLE times and I kept having to sign into my account to fix it. I recently moved to a new house and changed my address before my pills were shipped, I still HAVE NOT received them. When I go to check the status, it says estimated delivery is October 31st, 2022. It's December now. My current pack is almost out and I'm not looking forward to the side effects of stopping them suddenly, but based on favor's TERRIBLE customer service, I'm guessing I won't be hearing back anytime soon. Time to find a new provider! Avoid this company and the headache it will surely give you!!!

I have used them for two years and would've loved to continued using them. However, I have been going back and forth with them for a week now about how the POP prescription they want to prescribe will make me sick. I have migraines. My migraines have nothing to do with my BC. They cannot comprehend that and I am learning it would've been better to lie to them. So much for being pro-woman heath care I guess.

Used to love this company when it was the pill club. Cheap birth control. Cute little stickers and candies… Now? I’ve been harassed to sign a petition to stop rode vs wade. I’ve been given c*m sticks to clean my vagina post sex. And the cute little motivational stickers that used to say things like “good vibes” now say things like… “burn the patriarchy” and little vagina stickers that say “safe to c*m inside” or “climate change is real!” This will be my last year purchasing from this company. I don’t need political crap shoved down my throat. I just wanted my damn birth control. Customer service is a hassle. They don’t have an app. And contacting them takes a minimum of 42 hours to hear back. My cost of BC went up $5/ a pack as well. It’s just not worth the headache in my opinion.

I have been using Favor or pill club for over a year. At first, I was so happy and thrilled to receive my package of goodies that my insurance allowed. As the months go on as expected these goodies get cheaper down to one small piece of chocolate or an airhead. Kind of weird. They would always ship on time but if you needed to start a new pack or lost your pack on vacation like me, you had to go through a whole hassle to contact them to send you a new shipment. Contacting them is the WORST experience that fueled me up enough to write this. I asked weeks ago to change the pill I was on since the one they recommended did the total opposite of what they said it would. I told them I was having mood swings and I understand it’s better to be cautious but to send me 5 texts about suicide hotline numbers instead of just switching my pill is ridiculous. Not once did I state I was feeling that way either. The texts were long, confusing and I was literally speaking with a different provider each time until finally they said somebody else would reach out days ago and nobody has. My birth control pills are on hold so I’m currently on nothing and I would like to be rather than pausing in between. Terrible customer service, switching immediately.

I’ve been trying to renew my birth control prescription for over a week. My prescription request has been “in review” for over a week. They won’t respond to any texts, emails, phone calls, or help forms. My hormones are all messed up now, what a joke. I never had this problem with Pill Club. 0/5 stars.