Raena
Terrible experience with The Pill Club
Terrible experience with The Pill Club. I am seriously so disappointed. I ordered my prescription over 10 days ago and have texted / emailed multiple inquiries checking on the status with not a single reply. Not an acknowledgement of my order or even a simple “hey we’re working on it but it’s not ready yet”. I’ve also called multiple times and can’t get a single person on the phone & when I try to leave a voicemail the line cuts me off. When it comes to healthcare, bad service is completely unacceptable. The reviews directly on their website are obviously bogus. I tried to leave one and there is no way to do it even having an account and ordering other products previously. I recommend using GoodRX if you don’t have insurance or need a birth control plan quick. Much better service and quality care.
Response from The Pill ClubMay 10, 2023
Hi Raena, we're sorry to hear about any difficulties you may have experienced obtaining your prescription and we'd love the opportunity to have our team look further into this issue. Our patient care team is also available 6 days a week to follow up regarding outstanding patient questions or concerns. We can be reached through email at [email protected], or by phone at (772) 217-4557. We hope to hear from you soon!

