Hermansesimone is listed under Jewelry & Watches.
Hermansesimone (hermansesimone.com) has 23 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Karen H.
I brought 2 of their necklaces, the items are cheap and tarnished. I contacted the company they don't have an actual returns policy just said send the items back. I have left a review under the item but what a surprise it hasn't been posted to their website, don't be fooled by the fabulous reviews.
Karin T.
The necklace looks cheap and shoddily made. Not even removed from the cellophane package before coming to this decision. Hate being fooled so am returning and hoping my payment will be refunded soon. Postage will cost a lot as I intend to insure it! (Why I ask….) do not waste your time with this company!
JULIET S.
I am in the process of getting a refund via PayPal. Do not touch this company. I ordered a bracelet set in 23cm it arrived too small. Only a 19cm bracelet. I returned royal mail tracked and they are saying they never got it. Do not use, they are a scam.
Mrs H.
Poor quality, and just 3 days before it proved to be too faulty to wear. After reading all the wonderful reviews on the Facebook selling post I was persuaded to invest. Firstly delivery took a month, but I was as patient, only to be so very disappointed with what finally arrived. Lightweight rubbish. The design I chose had a bar bracelet. The bar dislodged within 20 minutes of wearing. Fell out several times over the next couple of days despite placing it on very tight, to finally fall whilst commuting never to be seen again. Seriously though, save your money.
AnnieMG
I foolishly ordered a ladies necklace from this company. When it arrived (from China) not only was it a cheap metal, it was tiny! Wouldn’t fit a doll. I emailed customer services with photographs and measurements to prove my case, but to no avail. DO NOT BE CONNED, Do not order from these scammers.
Vesela B.
Angry! More than angry! Order not received after 22 days and no reply to my enquiry for over a week. Eventually "Anne P" replied saying nothing more than "sit back and relax". Dreadful - as in a previous review here.
Ashley W.
I ordered a bracelet for my wife from the website in size 23cms for £40 as part of an anniversary gift. When the item finally arrived it was the wrong size (Less than 19cms) and as a result didn't fit. I attempted to email customer services and received no response, tried again after 36 hours and eventually received a response over a week later. To my absolute amazement, despite them sending me the wrong size in error, they advised I would need to send the wrong item back to them in the USA at my own cost, before they would inspect the item and then consider a refund! Luckily I paid through PayPal and have started a case with them. I would suggest that this company IS NOT based in the US and can absolutely confirm that their customer services team are not in the US, based upon the poor English in the email I received from Princess the customer service manager. Dealing with this company has reinforced for me that purchasing anything from an Instagram advert is probably not a good idea. Avoid this company at all costs, if zero stars were an option I would have scored them zero.
