Stew P.
Money out of account on 5 July
Money out of account on 5 July. Waiting for delivery and no record of transaction anywhere.Will need to ask bank to get a refund next week

Herbspro.com is an esteemed online retailer that offers a wide range of health and wellness products to customers seeking natural alternatives for their well-being. With a mission to provide high-quality products at affordable prices, Herbspro.com has established itself as a trusted source for nutritional supplements, herbal remedies, personal care items, and more.One of the standout features of Herbspro.com is its extensive selection of products. Whether you're looking for vitamins, herbs, beauty products, or pet care supplies, Herbspro.com has you covered. The website is designed to be user-friendly, allowing customers to easily navigate and find the products they need.Herbspro.com takes pride in sourcing products from reputable brands known for their commitment to quality and efficacy. With a focus on natural and organic ingredients, customers can trust that the products they purchase meet rigorous standards.The company also places a strong emphasis on customer satisfaction. From the moment you visit the website to the delivery of your order, Herbspro.com aims to provide a seamless and enjoyable shopping experience. Their customer support team is responsive and knowledgeable, ready to assist with any inquiries or concerns.Furthermore, Herbspro.com offers competitive pricing, making health and wellness products accessible to a wide range of customers. They often provide discounts and promotions, allowing customers to save even more on their purchases.With its comprehensive product range, commitment to quality, exceptional customer service, and affordability, Herbspro.com stands out as a reliable and trusted online retailer in the health and wellness industry. Whether you're seeking natural supplements, herbal remedies, or personal care products, Herbspro.com is a go-to destination for all your needs.Popular Brands Now Foods, Natrol, Naturally Vitamins, Bausch And Lomb, Life Extension, Just For Men, Solaray, Nutricology/ Allergy Research Group, Alli, Source Natural
Herbspro (herbspro.com) has 3,059 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Showing 825 reviews with 1 star · Clear filters
Stew P.
Money out of account on 5 July. Waiting for delivery and no record of transaction anywhere.Will need to ask bank to get a refund next week
Christina
I never got my order or any communication from the company about when my order was/would be shipped.
customer
Could have used a tracking number
customer
Hello Herbspro, I wrote a review saying that no one replied to my emails and phone calls, and you replied me on the review asking what my order number is and what email address I sent to. Since I had no other way to communicate with you, let me reply here. I'll remove this review after you reply me or cancel my order. I sent the emails to supportATherbspro.com (AT=@). My order number is 2820024. It was placed on June 28. I just wanted to know when I can receive my order, but I called countless times and waited for so long each time and still nothing. Please cancel my order if they are out of stock because I can't play this game with you. I want my $730.00 back.
customer
What I ordered is not what I received
customer
I called during business hours, on hold for 25 min. Went to online chat. Rep knew nothing about products.
Response from HerbsproJul 11, 2019
Hello...We are sorry to hear that you were unhappy with the kind of service provided...can you let us know which products were you trying to order and were you able to successfully place the order..if not you can you provide us your contact # or email us at [email protected] As you know, negative ratings affects seller ratings and performance metrics, which is not at all mutually beneficial. Requesting you to remove the negative rating once we have assisted you to resolve your issue.
customer191
I posted the review below on 7/10. You asked me to provide my order number which is 2147817. I sent a detailed email to your support email address 24 hours ago and have received no response as of today 7/12. And I still have not received my order. So 10 business days now since ordering. Six days to actually ship out the order, and today will be 5 days waiting for package to arrive. Terrible customer service and shipping turnaround. I placed the order on 6/29. On 7/5 I received an email saying my order had shipped. When I tried to chat online I was placed on hold for 20 minutes and then told my order shipped on 7/8. The rep insisted that I was incorrect "no, no...the order shipped on the 8th." Who knows when I will receive my order. I should have paid full price and ordered from a trusted provider.
Response from HerbsproJul 10, 2019
Firstly we would like to thank you for taking the time to advice of your recent experience with Herbspro. We are sorry to hear that you were unhappy with the shipping or the delivery services. It is only through feedback such as yours we are able to maintain and indeed improve upon the services that we provide to our customers. We would like to discuss on this matter further with you and hence requesting you to provide us the order # and give us an opportunity to help resolve this issue. Again please accept our sincere apology and hope we would resolve your issue so that it doesn't put you off from ordering with Herbspro again.
A. G. L.
I placed my order, and I received a thank you and an order number but I have not recieved an estimated time of delivery. Also I can't rate this company until the entire transaction is complete.
Response from HerbsproJul 10, 2019
Hello ... Please tell us, how you would like us to help you further? What action is needed to complete the transaction?