Deez N.
Not happy rite 😒 with my purchase
Not happy rite 😒 with my purchase, for the money I spented I'm really disappointed customers service was poor very poor if you're reading this post just know be careful with them.....

In 1920, Henig Furs opened in New York City. Max Henig emigrated from Romania three years earlier and brought to Americas his expertise in fur manufacturing, a skill he learned from his father in Europe. Max sewed every fur by hand, a traditional passed down to his son, John Henig Sr., who joined the family business.During World War II, John was stationed in Fort Benning, Ga., where he met and fell in love with a young lady from Florala, Alabama. She preferred to be near her Southern roots, so rather than bring his new wife north; John decided to bring his father’s fur trade South and opened the fur department at Montgomery Fair. This began what would become the largest fur company in the Southeast and one of the biggest in the nation.In 1950, the Henig label made its debut at Miller’s Fashion Specialty stores and was also associated with Danziger’s. Additionally, John traveled the Southeast unveiling the latest furs at trunk shows. In 1977, his son Mike, the fourth generation of Henig furriers, became a partner, and the two expanded the business through wholesale manufacturing and leased departments in stores across the country. They also began opening their own stores and today have more than 30 locations throughout the Southeast, including salons in Belk’s department stores where there is continued expansion.From fashionable Mink, Beaver and Fox, to the finest Canadian Lynx, Chinchilla and Russian Sable, Henig offers a wide selection. The 32,000 square foot corporate headquarters in Montgomery is where Henig maintains its main showroom and vault.The company has also adapted to the preferences of modern customers. The business of selling furs, once considered a luxury item, has expanded to include casual furs, leather, cashmere and outerwear that appeal to juniors, misses, men and even children.Advertising, online shopping at henigfurs.com, fur factories all over the world, and the addition of two to four locations each year have made Henig a household name.Howeve
Henig Furs (henigfurs.com) has 106 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 2 reviews with 2 stars · Clear filters
Deez N.
Not happy rite 😒 with my purchase, for the money I spented I'm really disappointed customers service was poor very poor if you're reading this post just know be careful with them.....
Ava D.
I have purchased 10+ coats from Henig over the past 15 years. I recently moved back to Hoover and looked forward to visiting the store after purchasing 2 coats at the Wyndham Hotel sale. I went to the store to return a leather jacket I purchased online from Henig. The sales person immediately started telling me about a "no return" policy and that I should take it to Belk's to return it because they had more leather. I was confused. I was also treated as if I couldn't "afford" anything in the store. I bought a coat and earmuffs that day but was extremely disappointed in what used to be a first class store. When I was asked about other services I used to get like tightening buttons on Henig's coats and having name put in the linings, I was told they didn't do that anymore. Again, very disappointed.
Response from Henig FursFeb 13, 2018
Hi Ava! Just trying to get some clarity so we can help you out. I see that you purchased a leather jacket on our website on December 22, 2017. As our return policy states, you have 5 days from the day you receive the item to initiate the return process and online orders must be returned through the website. In rare circumstances, we do let some customers return through the store if the item they purchased is sold at that store, but that's handled on a case by case basis when the customer calls. We do still offer alterations and repairs, so I'm not sure why you were told that. Can you recall the associate's name who told you that we no longer offer repairs so we can make sure they are properly trained on our services? We apologize for your poor experience and we hope we have the opportunity to make it right in the future!