Henig Furs Reviews | Read Customer Reviews of henigfurs.com

Henig FursReviews of henigfurs.com

4.3106 reviews
Clothing & Underwear
4135 Carmichael Road, Montgomery, Alabama

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Henig Furs

About Henig Furs

In 1920, Henig Furs opened in New York City. Max Henig emigrated from Romania three years earlier and brought to Americas his expertise in fur manufacturing, a skill he learned from his father in Europe. Max sewed every fur by hand, a traditional passed down to his son, John Henig Sr., who joined the family business.During World War II, John was stationed in Fort Benning, Ga., where he met and fell in love with a young lady from Florala, Alabama. She preferred to be near her Southern roots, so rather than bring his new wife north; John decided to bring his father’s fur trade South and opened the fur department at Montgomery Fair. This began what would become the largest fur company in the Southeast and one of the biggest in the nation.In 1950, the Henig label made its debut at Miller’s Fashion Specialty stores and was also associated with Danziger’s. Additionally, John traveled the Southeast unveiling the latest furs at trunk shows. In 1977, his son Mike, the fourth generation of Henig furriers, became a partner, and the two expanded the business through wholesale manufacturing and leased departments in stores across the country. They also began opening their own stores and today have more than 30 locations throughout the Southeast, including salons in Belk’s department stores where there is continued expansion.From fashionable Mink, Beaver and Fox, to the finest Canadian Lynx, Chinchilla and Russian Sable, Henig offers a wide selection. The 32,000 square foot corporate headquarters in Montgomery is where Henig maintains its main showroom and vault.The company has also adapted to the preferences of modern customers. The business of selling furs, once considered a luxury item, has expanded to include casual furs, leather, cashmere and outerwear that appeal to juniors, misses, men and even children.Advertising, online shopping at henigfurs.com, fur factories all over the world, and the addition of two to four locations each year have made Henig a household name.Howeve

Henig Furs (henigfurs.com) has 106 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: henigfurs.com
Website: henigfurs.com
Category: Clothing & Underwear
Location: Montgomery, Alabama
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 86% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Henig Furs reviews

Showing 12 reviews with 1 star · Clear filters

Pamela W.
Jan 24, 2018
I ordered a coat and my order was cancelled with no explaination
I ordered a coat. I understood that I only had a few days to return it if I neede too. I never received the coat or heard from them. I finally called and was told they didn't have the coat and and had located it at another store (I paid for expediated shipping) and my shipping charges would be refunded. I still didn't received the coat, so I called back again and was told the wrong coat came in and they were trying to locate a hood for the coat and that if they didn't find it I would be contacted to see if I wanted the coat without the hood. The. Exit thing I knew my full purchase price was refunded and I still have not been contacted regarding that refund. I went into the store in Hsv and purchased another coat, but I am very disappointed with the online services that I received
Response from Henig FursFeb 6, 2018
Hi Pamela, I'm so sorry to hear about your bad online experience. While we do our best to only show items online that are available at our corporate office, sometimes we do have to fill orders from our other locations and we apologize for not doing our due diligence on this matter. We're glad to hear your experience at our store was pleasant and we hope you give us a chance to remedy your negative online experience in the future. If you ever want to order again, please give us a call at (334) 277-7610. Thank you, Henig Furs
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Diane M.
Jan 10, 2018
I returned leather mink trimmed gloves …
I returned leather mink trimmed gloves a few weeks ago because they sent wrong color.and I am still waiting for the correct gloves to be returned. I also called and left a message and no one has returned my call. I'm so disappointed. And I also order a mink headband and received it but still waiting for my gloves. Overall I have been pleased with my orders. Just disappointed that I got no response in reference to my gloves.
Response from Henig FursJan 10, 2018
Hi Diane! I spoke with Colin Jones in reference to your order and it seems there was a big misunderstanding on our part. You placed 3 different orders that day and your account was marked as resolved, so we didn't realize you hadn't received your replacement yet. We are getting those out today! Again, we deeply apologize!
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Alethea N.
Jan 9, 2018
Very disappointed with the service I …
Very disappointed with the service I received in Montgomery.
Response from Henig FursJan 10, 2018
Alethea, I am so sorry to hear that you had a bad experience in our Montgomery store! You can certainly call us at (334) 277-7610 and speak to a manager. We would love to hear about your experience and what went wrong. Thank you, Henig Furs
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Tyler W.
Jan 9, 2018
Very unprofessional
Very unprofessional. Paid for 2 day shipping and was lied to when I called first time about order being sent out when it actually had not been sent out and then get updated FedEx tracking that they picked up the next day from store.
Response from Henig FursJan 9, 2018
Tyler, I apologize for your bad experience. You ordered the men's custom made coyote fur jacket on Saturday, 1/6/18 at 9:11 PM. In the description, it states this is custom made to order and please allow up to 2 weeks for delivery. You selected our Expedited Shipping option which states 2-4 business days. Since this was ordered on a Saturday, by calling on Tuesday inquiring about your order, we were still within the time frame stated on the product listing and on the shipping option. Again, we apologize for your bad experience and would gladly refund your shipping option. We usually can get this jacket made pretty quickly, but they aren't able to start on it until Monday when an order is placed over the weekend. This is under our shipping policy on our website as well. We hope you give us a chance in the future to meet your expectations. If you need something quicker, please call 334-277-7610 and we will gladly tell you which items we have in stock and ready to ship out quicker. Thank you, Henig Furs
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