henaceforth.comReviews of henaceforth.com

They advertised an Advent Calendar containing 3D Campervans. I received an Advent Calendar containing flimsy 2D Campervan Christmas Tree decorations about a centimetre in height, and the string to tie them to the tree! Their website for this article showed all 3D photos of this product. People holding the campervans and someone holding an object to show you the height of the campervans. The boxes of both products were different shapes, the 3D was a square box, and the other was a rectangle. Clearly, I expected 3D Campervans as per their website. When I complained, they offered me a few dollars USD as compensation. I rejected this, I wanted the product I purchased. They offered a few dollars more. I rejected it. Finally, they offered more and said I had received what I had ordered!, I have taken this to PAYPAL. They offered a few more dollars. I rejected it - a full refund or send me what I had purchased. At this point, they will give me a refund if I send the flimsy Tree decorations back and they are received in the original packaging and good condition etc. I have asked for the product I ordered. Would you trust this company to refund the money in full when they have received the returned item? Why should I be out of pocket with the cost of return postage because of them? They clearly never had the product they advertised, and I believe that because Australia is so far from China, and they don't want the hassle, people will take the compensation. The problem is that I have seen the product I want sold by other companies, but I am too afraid to purchase it in case I have the same problem. Companies like Henaceforth give all the other honest, ethical companies a bad name. They clearly either made an error in sending out the wrong product, or they are trying to rip people off. They should own up and rectify the situation without giving their customers so much grief,

While I like the product, I'm not at all happy with the fact I did not see anywhere in the offer/advertisement that the product was not made nor shipped from in the United States. That's a very big deal for me.

Very efficient. Delivery Fast. Easy to install

They showed my order as delivered. But, it never arrived! I paid for shipping insurance and they still won't make it right! They send an automated message about talking to your neighbors and ask them if they have it!! I've seen Scams before, I'm sorry to say. It appears that this is one too.😪

Received my crosses. Just as handsome as the pictures on the ad. Didnt take long to receive my order and that was nice. They will be great gifts for my son and grandson. (one is for me 😊) Thank you.

The product looked nothing like the pictures. It does not have USB charging. There is no illumiation settings. It is not adjustable for position, the LED lamp is limp. There is no Ohlins decal on it like the pictures in the advertisment. Stay away. It is junk.

I was kept up to date throughout the shipment and delivery.

Said the purse was handmade and coming from Netherlands. Was given a tracking number. Stopped at the port in America. Contacted company. Said they would resend another purse. Tracking number looped to the old one. Finally got the purse. Came from Chicago. Aren’t there from China. Purse is not handmade. Thin leather. Cheap accessories. Does not look like the purse I ordered at all. Trash quality. Can’t return. Disputed, but because I received something, PayPal won’t reimburse (totally wrong and encourages fraud). Company offered $5 of $52 back. Never even followed up on that. Bought for a gift and it’s embarrassing to give it. I was so excited.