Jeff
Paid off loan months ago
We see that you continue to send unsolicited commercial bulk email as well, violating our CEASE and DESIST. If you wish to respond, you must do so via USPS First Class Mail as you were advised. You did not add me to the Do Not Call List as requested as you have called 23 times since November 24th. The calls are always at the same time of day, so you are clearly using an illegal auto dialer to call a cell phone. Which is costing me money per call and prohibited by Federal Law. Your permission to call was revoked effective November 24th, 2023. I am entitled to damages per Federal law as you continue to call a cell phone, costing me money. Please see the attached document for a list of call received from Helpful Lending. It clearly shows the calls are coming from you. I suggest you stop the calls and remove ALL phone numbers you have collected for me. While you may be owned by the "tribe" you are not immune from service or a lawsuit. Please contact us via USPS Mail to discuss a settlement and resolve this matter out of Court.
Response from HelpfullendingFeb 17, 2024
Hi Jeff, Customer service is important to us, and we are disappointed that you were dissatisfied with your experience. According to our records, your request to be placed on the Do Not Call list was received in late January 2024, and we have honored your cease-and-desist request to stop all communication. For any questions and concerns, you can reach us at 833-863-1085 from 8:00 AM - 8:00 PM EST, Monday – Friday, or via email at [email protected].