Monica M.
I borrowed $875 in April and so far I…
I borrowed $875 in April and so far I have paid back $2,935.68. I get a text message today telling me I still owe over $600. Please explain to me how you are helping people out when you are asking for well over 200% of what I borrow back. I would not recommend this place to anyone.
Response from HelpfullendingDec 2, 2024
Hi Monica McDonald, Thank you for sharing your experience. it is important to us that our customers understand the terms of the loan, and we apologize that you felt the loan terms were unclear during the verbal verification process. At Helpful Lending You have the choice to (1) pay off the loan early without any prepayment penalties, thus saving on interest, or (2) make additional payments towards the principal balance, which can also save on interest and shorten the life of the loan. To ensure your privacy, we cannot discuss personal installment loans account details here, but we would like to get details of your experience so we can improve our level of service. We will reach out to you within 48 hours to gather more details about your experience and ensure your concerns are appropriately addressed. If you have any questions or future needs, please don’t hesitate to reach out to Helpful Lending. We’re available 24/7 at [email protected] or by phone at 833-863-1086. Yours truly, Helpful Lending



