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Helpfulitem (helpfulitem.com) has 23 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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Appliances & Electronics · Twinsburg, Ohio
Excellent
Appliances & Electronics · MILLERSBURG, Ohio
Excellent
Appliances & Electronics · Brentwood, New York
Excellent
Appliances & Electronics · Fort Lauderdale, Florida
Excellent
23 approved reviews, newest moderated first
Dorothy
This company is not reliable in the least. Our story is the same as the others on this site. I filed a complaint with the better business bureau, others should do the same. There were no other complaints about them when I checked the BBB, now there should be one for people to at least know they are a rip off.
Leslie J.
charge my debit card and no part order in april, phone constantly busy signal
Art
My experience was the same as alll those below. Ordered part, paid immediately by credit card, but never received the part. They do not answer emails, and their "customer service number" is always busy. This is a scam company. DO NOT DO BUSINESS WITH Helpfulitem.com.
D F.
Ordered on 4/5/10 and cedit card charged immeadiately. As of 6/3/10 nothing received. No response to numerous emails, phone usually busy. The one time I got an answer (5/14/10) Wendy could not understand the delay and would "mention to owners". Told her to cancel order. She said she would and issue credit on card within 48 hours. Three weeks later, still no credit. Filed dispute with credit card issuer. May have been a great company at one time but appears to have went "south" in latter part on 2009 D. Fisher
gt
every review here is totally on target. Ordered parts and waited 3 weeks before I started calling and e-mailing. Talked to the "owner" and told him to cancel the order because I could no longer wait on the part. He said my credit card would be credited. That never happened. A second call to Wendyan I was informed again the card would receive a credit. Finally called the bank and told them the part was never received. CROOKS CROOKS CROOKS DO NOT BUY FROM THIS WEB_SITE
Eddie
I wish, I wish I had googled this company and found these reviews first. Unfortunately, I too have been ripped-off by these frauds. Same exact story as these other reviews. Wow. Internet fraud is alive and well.
Cari
I don't even think they deserve one star. Had I done my homework and checked out these reviews before I placed my order, I would not have to worry about raising a dispute or changing my credit card number. I too received the confirmation email and 4 inquiry emails later without any response shows that this company is seriously not legit. I have never been able to call their number without getting a busy signal...must be because of all the other folks who got scammed trying to call too. At least I've learned the valuable lesson of checking out a company before buying from them.
Ken J.
Wish I had checked first! I have had really good luck ordering online until now. I ordered a range burner in Feb, no response until I e-mailed a request to cancel the order (around May 1) then they sent a USPS "tracking number". (May 13) I wonder if they send everybody the same #? Check yours - mine is 9405 5036 9930 0232 9038 40. I WILL NEVER ORDER FROM unHELPFULITEM again!