HelpCrunch is an AI customer service platform for your Support, Sales, and Marketing. All in one.Scale customer communications with AI in all channels while keeping it personal and controllable. The platform combines AI agents and AI chatbots, omnichannel live chat and shared inbox, knowledge base, and marketing+sales automation tools.Try HelpCrunch for free for 14 days and see how AI can resolve up to 80% of customer questions.
HelpCrunch (helpcrunch.com) has 35 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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IT & Communication · Spring Valley, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · San Francisco, California
Excellent
IT & Communication · Los Angeles, California
Excellent
Showing 28 reviews with 5 stars · Clear filters
Lewis
HelpCrunch is a completely transparent company that has a great support team and well-built products (live chat, knowledge base, automated messages). They have set pricing which isn't based on your active user count so you're going to save a lot of money per month in comparison to Intercom.
Response from HelpCrunchJun 18, 2019
Thanks a lot, Lewis! We appreciate having you with us
Leticia V.
HelpCrunch is a best solution for our customer support. We've looking from alternatives Intercom. We saw Helpscout and Crisp. HelpCrunch became a best solution for our customer support: Helpcrunch became a 7 x cheaper solution for our customer support compared to Intercom. They don't have a help desk yet. But I was told they will soon.
Response from HelpCrunchJul 14, 2025
Thank you, Leticia!
Alan S.
So where do I start? I have been looking for a live chat solution that had a modern interface, with targetted chat and would allow me to put on multiple websites without getting charged a small fortune. I chose HelpCrunch specifically for reasons. I would certainly recommend. Plus the team offered really good responsive answers to any questions that I had.
Response from HelpCrunchJul 14, 2025
Thank you, Alan! 😊
Ilya A.
Our customer support and sales guys use HelpCrunch to communicate with our customers. Much cheaper than other alternatives on the market, pretty easy to use and their customer support guys rock! Highly recommend
Response from HelpCrunchJul 14, 2025
Thank you!