AboundReviews of helloabound.com

One of my customers left a 2 star review based solely on the fact that they did not receive their order. I provided UPS tracking info, which indicated the package had indeed been delivered mid-day on a Wednesday. Reasonable to assume the business was open; but if not we cannot be responsible for porch pirates. I feel bad for my customer, but we did ship ship within 2 days and box was delivered less than a week after we received the order. We did not deserve the 2 stars for something completely out of our control. Abound worked with us to remove the review from our site. I applaud them for quickly responding and using good judgement to protect the excellent rating we had worked hard to achieve.

You guys are awesome. I’m very impressed with everything I’ve seen so far. I look forward to a long relationship!

I think Abound is a great place for sellers to get their products into new places but the fees are a tad high when you have to wait 40+ days for payment now. My only other complaint is not being able to use flat rate priority shipping as a packaging option on the site. It would be great to ship, pay and print in one place. Overall, I've had a great experience and the customer service comes quick and is great.

Easy to use! Easy to message retailer! Easy to upload products! Happy brand user!

It works very easily and efficiently on Abound. We are so happy that we found Abound and sell our products there!

Great service!

Great baskets! Quick ship! I’ll be sure to use Abound for more!

Edit: After a few rounds of emails back and forth, plus videos and pictures, the manager, Allison, picked up my case. After a few minutes she resent my order, fixing what the others were attempting to argue with me about. Customer service cannot be taught. It’s a behavior you have to understand and Allison did that. I’m very appreciative! I am part of a strip mall and tried to utilize the $200 promo as we are a GROUP of INDIVIDUAL candle makers who bring a different demographic to the store. They canceled my order and tried to tell me I was part of one whole store when in fact we all have different individual companies and even sent them videos of said store and store space. Not only did they cancel my orser, they canceled my counterparts accounts! Super crazy especially since we all have individual LLCs and accredited business information.