HelkayReviews of helkay.com

I ordered three Engine Models from Helkay. The pictures presented on their website was convincing with the details and the price so this caught my interest. I placed an order on February 3rd, 2023, which was immediately charged my credit card. It turns out I was given a bogus shipping tracking number when the product was allegedly shipped plus there was no names given for the parcel delivery service. I also note there is no customer assistance phone number. I waited a little longer beyond the promised delivery date to follow up on my order. I exchanged E-Mail and I received a confirmation that my order was shipped, which was false information. The 'Track Your Shipment' link sent to me in an E-Mail stated my order was delivered. The charges to my account were issued by an Asian company 'INSPACAPBUS', which I never heard of before. Helkay also has an advertising presence on Pinterest. I caution everyone to avoid this advertising and never purchase anything from Helkay. Their business is fraudulent and a scam. Buyer beware and run for the exits.

Absolutely awful!! Do not order from them! Package shipped, but never was delivered, I looked it up it was no where near the correct address this was after multiple emails ask where is it. Took more emails to get one response saying they will resend it, and never gave a tracking number. Then finally I got them to confirm to just refund me (01/31/2023) it’s March still no refund!

ordered first week in January, tracking shows delivered to someone in london. a number of emails and 10 weeks gone by asked for refund , no answer. 2 weeks later contacted bank to force a refund. do not use.

Ordered on item end of December. Said it was shipped in February, and it's March now and there was a tracking number, no any tracking information. So don't waste your money. It's a fraud.

Fraud of a company. Do not throw your money away I should have looked at the reviews. I’ve learned my lesson.

There was nothing to experience as no product was delivered, yet it was “supposedly” sent three times!! NO REFUND WAS GIVEN for the goods not received. Not even worth the rating of one (1) star!!

Complete fraud! Ordered, waited, received email that is was delivered TO THE WRONG ADDRESS. contacted them, they. Said they were sorry and would reshape, 3 months later nothing!

Just a fraud! Ordered a Christmas present for my nephew on 1st December 2022. According to the tracking number it was delivered on 27th December to the customer in Perth. Not even specified which Perth... However, I live in London. I contacted the seller, who doesn't even have an email address with their own domain, but just one with a popular Chinese provider... They responded after 10 days apologising for the inconvenience and they will send it again. It's the 1st of March, the item is not here yet, and of course will never be.