Helkay is listed under Home Goods Stores.
Helkay (helkay.com) has 204 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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A.k
Complete scam site. They take photos from other sellers such as Etsy then give them bargain prices. DO NOT BUY ANYTHING FROM THIS SITE. have photos showing how photos have been ripped off from etsy. Shame can't upload photos. But it is a scam. If you have bought anything from them on your credit card do a charge back and report as fraud.
philip M.
do not do business with this company. i have been waiting for my item since christmas, it is now may 2022. they have promised the item is being shipped several times but nothing. finally they stopped answering my emails. i requested a refund and all i hear is nothing.
Jacqueline R.
Been waiting a month for item. Ordered 4/11 today 5/11 they sent an email stating delivered no delivery. I’ve emailed them. Funny my bank card was also hacked.
Irene O.
I would put minus 0 stars. I ordered a Grand Orrery solar system, as a present. When I looked up tracking order it stated that on 2 May that my parcel had been delivered on 3 May and handed to customer. The dates started my brain bells ringing. Contacted HELKAY they sent a reply saying they are looking into shipping etc. Now I have heard nothing from them - even though I have sent further emails. Just wish I had looked them up on Trustpilot before I put order in. Stupid me.
Susan
Do not order . I also have been scammed. They send a message saying your parcel has been delivered, you email back and tell them you haven’t received any parcel . They say they’ll send another one , obviously nothing arrives so I asked for a refund . Still waiting after countless emails and false promises. They need to be took down from all sites
Dana V.
This company is a total ripoff. I saw the ad. For the v8 motor you put together and get the second motor at a better price. Dumb ass me ordered both. I only got one and it’s not even parts to put together. It’s a molded plastic model of the v8 engine they advertise on Pinterest. Painted and the a rubber band for the belt on the front of it. If I could send pics on here I would.
Aubrae S.
Disclaimer: I am not the type of person to complain or slander a company for making mistakes. However, this particular situation calls for caution for future buyers. I decided to purchase one of their 6 in 1 brushes for horses/pets. The videos were very convincing that it brushed the undercoat of dog's fur to minimize shedding. I watched the video several times and was convinced it would work. They even displayed a video of a customer brushing their dog and it seemed to work great. Even if the product "sort of" worked I would have been ok with it, but the product does not work at all. No fur came off of my dog when brushing her. To make matters worse, when I reached out to customer service they said I have 3 days to provide the tracking # or no refund would be applied. When I asked if they would cover the cost of shipping they said no. The shipping cost was a few dollars less than the price of the product. When my husband took the package to the post office, they said they receive a lot of return packages for Helkay CO - "at least 3-4 per week". So please be careful when purchasing from Helkay
James F.
Same experience with helkay. Engine model sent to the wrong address (FRAUD) helkay said it was shipped a second time Never supplied a tracking number BUNCH of liars Invoice number HK00005323
