helixvm.comhelixvm.com is listed under Hospital & Emergency.
helixvm.com (helixvm.com) has 475 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Lynette G.
The website says they take insurance. It doesnt appear my was put through. My insurance company has no record of it.I was also threatened wit collection. I keep getting the same response every time I email them. Very cowardly not to have a legitimate phone number!
Sylvia
No upfront cost listed anywhere. Received bill and $500 for my Sinus infection. Insanity..DO Not Use these online Doctors@
Amber W.
An absolute joke. AI bot asked me questions and then instead of giving me a prescription I got a referral from a doctor to go to the doctor?! Sure did charge my card though. Nothing but a scam.
Zane S.
You know what. It was a holiday, I was trying to get medicine so I hopped on Google and found this company, first thing they did is collect my insurance and bank information promising medicine I needed, shortly after I get an email saying I need to go to the ER. THAT WAS IT??? The account I used was a Venmo account because I don’t trust purchasing stuff on random websites. They have been trying to charge my Venmo account $185 for the last six months, now they are threatening to go to debt collections and all kinds of crazy things.
jjjjound
I didn’t receive anything, but they still charged me. I emailed them, explaining that I didn’t receive any service and couldn’t pay, but they still charged me an additional $10 as a late fee. I’ve used telehealth services a lot, but this one is definitely a scam.
Penny H.
Scam. Suppose to be telehealth but get your insurance information as well as co-pay. Then they do not answer.
DonnaW
One star is too many! I visited Helix VM virtually today at 10am for an eye infection. Instead of telling me up front that they do not treat eye infections, they took my $53.00, sent a $2300 prescription (ridiculous!) to CVS for me, and then cancelled it right away. Shortly after that, they told me to go to the ER. I told them I expected to be refunded, and they said no. There was no phone call, no video appointment, no conversation at all. Six hours went by and they told me to go to the ER. And I had to pay $53 to hear it. Stay away from these scammers.
Christopher L.
Charged me over $200 weeks after. All I did was get a doctors note and now I'm paying over $250. Save your money go somewhere else
