xiaoyu L.
it looks like not working on my dog's…
it looks like not working on my dog's caracta. custmer service is not good, because no body reply for my email when I have some question about my order.
Heliostatix is a biotechnology company devoted to creating unique non-medical products for animals and humans through the latest technology.
Heliostatix (heliostatix.org) has 210 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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xiaoyu L.
it looks like not working on my dog's caracta. custmer service is not good, because no body reply for my email when I have some question about my order.
Bonnie
This time, the delivery wasn't as long as usual. Still not "Amazon quick". I've opened two of the bottles so far. The first bottle about 2/3 through clogged or something. Had to squeeze and squeeze to FINALLy get product to drop out. SOmetimes had to take lid off and run under faucet first. (several times had to do this). So far, the second bottle is okay, but we'll see as we get through it.
Sandra P.
Been 6 weeks. Cataract s were advanced. Some days seemed she focused better. But I don't feel her eye sight\catarcts have improved. I'll finish her 4th bottle. My question is. If it did improve sight. Would she have to be on a maintenance of the eye drops to keep clarity?
Zuza
I have been giving my 9 year old Boston, Luna these drops for 3 weeks, twice a day, as directed into her left eye and haven't seen any improvement. Actually the cataracts have progressed, but I am continuing to use them and am hopeful. The drops were delivered to Poland, Europe with no problem, no issues with the bottle, no issue with customs. Just for a little history that could be interesting/useful for others dealing with this issue. In September 2019 Luna had cataract surgery on her right eye as the cataract developed extremely rapidly and I wanted to be pro-active and have the surgery done while the cataract was still immature. Otther than her eye problems, Luna is in perfect health. She's very active, athletic, and not diabetic. It turned out that she had a severe eye injury in her right eye that wasn't detected until during surgery, due to which she couldn't get a new lens put in. All looked ok after the surgery, other than the usual post-op inflammation, but unfortunately the inflammation didn't subside, after many trials of drops, pills, anti inflammatory, steroids, etc - and her retina has been irreversibly damaged and she lost all sight in her right eye. This apparently happens in around 5 percent of dogs after cataract surgery. Their body just doesn't fight off the inflammation. The right eye looks fine, though smaller, and feels softer (you can tell by touching the top of the eye) because the pressure is really low - 4 -5. When the cataracts starting progressing in her left eye, I bought LumenPro drops for her, since I don't want to operate her left eye - and have been advised to wait by two eye doctors, based on how she reacted to the cataract surgery in her right eye, until she's essentially blind and there's nothing to lose. I would of course rather have these drops work, rather than taking a chance on another surgery, so I'm not giving up.. yet. For now, Luna struggles a bit in the dark, sometimes bumps into things, but is still joyful and playful. She chases balls, using her ears and nose along with what's left of her vision, she can still occasionally catch a frisbee in the air, jumps onto the couch with no problem. I will post an update at six weeks. All the best of luck to all doggy parents dealing with this.
Frank
I purchased a bottle of the Lumen Plus to see if it would work on my dogs eyes. The first bottle ran out in 22 DAYS by putting in 2 drops in the morning, and 2 drops in each eye in the eve. No improvement noted. Then ordered second bottle and received in 10 days. Tried again with same dosage, only lasted 11 days ???? Wrote a email to the company a few days ago and waiting for the reply. So I guess its too early to write comments about them. So far I am neutral. If the drops do not work I will not blame it on this company, I will just have to spend 6k on the eye operation. Frank
Jeffrey J.
Again, even when the express option is bought, it still takes 2 to 3 weeks to get the order.
Jordan
This product has been great for my dog's eyesight (juvenile cataracts) but the packaging is awful! We have lost so much of this very expensive medicine due to faulty/poor bottle/nozzle design. We were much more careful with our second bottle and we are still losing out. Please reconsider the design of your products!
Jo An C.
It appears that after a few days of receiving drops, Lucy became dis-oriented. Continued the drops and had the same results. So not sure if they helped, so we have a dr's appt to check.