John J.
My order was sent to the wrong address
My order was sent to the wrong address. It was resolved but yet two to three days later than it should have been !!!! But to add to my experience with the product my wife and myself like it very well. We well continue to use it . Thank you.. To Hectare my address was correct somehow, someway it got corrected without me doing anything, it was sent to another town and got back to me a few days later and I didn't do anything but wait !!!!!
Response from Hectare'sMar 21, 2024
We appreciate the feedback and are happy you enjoy our products. We shipped your order exactly to the verified address that you entered at checkout. We have no control if you have forwarding or other instructions with USPS on the address and it gets re-routed. I hope we can earn a 5 star experience in the future.