HEAVENPRIME Reviews | Read Customer Reviews of heavenprime.com

HEAVENPRIME Reviews | Read Customer Reviews of heavenprime.com

HEAVENPRIME reviews

Showing 12 reviews with 1 star · Clear filters

Mohammed E.
Nov 24, 2023
scammers they never refund me in…
scammers they never refund me in cancelled order by them.
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Sad D.
Nov 18, 2023
they are scammers they have send me 20…
they are scammers they have send me 20 units and i purchase 66 units and canceled my sencond order for no reason and never receive refund be carefull sellers
Response from HEAVENPRIMENov 19, 2023
Our order processing team never ships fewer units. We provide complete assistance in solving customer problems. We don't operate based on customer preferences; instead, customers are required to follow our policies. Before placing any order, we inform customers about which brands we are authorized distributors for and which ones we are not. Furthermore, we do not mention in our policy that we provide authorized letters; we only issue invoices and do not provide any other documents."
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Gorditha B.
Nov 10, 2023
This may be a scam
So I made a order on the 16th of October its about to be a month since I made the order, I have send chats so I can get an update and every time they told me I will get my order soon or this week I really don't understand why it's taking forever if I live like an hr from Hammonton so at this point I'm not sure if I get scammed, plus I haven't received any tracking number of my order but it shows that my order its been picked up. Should I wait another week or just cancel and get my money back.
Response from HEAVENPRIMENov 19, 2023
Hello, before giving any review, could you please confirm if you have experienced any scam or issues with us? Kindly check your email for the tracking number; it has already been sent to you. If you need any kind of assistance, you can contact our customer support to clear up any misunderstandings."
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Karen
Nov 2, 2023
I purchased products couple of weeks…
I purchased products couple of weeks before still didn’t get it it’s really hard to get someone for help there . The physical adress they provided on site is residential adress I went there couldn’t find anyone. Now I’m keep trying to reach them by mail no one responds.I purchased after checking them on trust pilot looks like they give this rating by themselves. Seems like I got scammed ! No worries I’m gonna take action against them to get my refund I spend a big amount.
Response from HEAVENPRIMENov 3, 2023
Hello Kiran, we don't do such things. Before giving a wrong review, please check your email and see the date and time to confirm whether we have responded to you or not."We also have live chat support available, which you haven't contacted us through.
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