Heaven MayhemReviews of heavenmayhem.com

Ordered single item December 2 for a Christmas present. It’s almost January and still haven’t received. Shipping update changes every single day. Emailed them complaining about their poor customer service especially regarding a black friday sale item and all i got was a ‘thank you for your inquiry, you should receive it soon”. No apologies. Asked about return policy because i certainly dont want store credit and was ignored. Do not contribute your hard earned money to this company.

I ordered the Breezy Case for £53 (plus £9 shipping) on November 28th, and it is now December 28th. still no delivery, no proper updates, and absolutely no solution to my issue. As someone who works in retail, I can confidently say I have NEVER known any business to take this long to ship a product. The lack of professionalism is appalling. I emailed them multiple times, only to get generic responses about “holiday delays” and vague tracking information that shows no real progress. When I asked for a refund and order cancellation, they completely ignored my request and continued stalling. Their so-called “tracking system” is a joke, it showed my package was “received” on December 21st, yet it hasn’t moved since. How is that even possible? Either they’re incapable of handling logistics, or they just don’t care about fulfilling their promises This company doesn’t respect its customers or their time. Their so-called “luxury” cases are NOT worth the headache. A month-long wait for something as basic as a phone case is ridiculous, especially when most companies can deliver within a week or two, even during peak seasons. Save yourself the frustration and take your money elsewhere. Heaven Mayhem is unreliable, unprofessional, and not worth the risk. I will NEVER order from them again, and I strongly urge others to avoid them at all costs.

Complete scam of a company. Purchased 6 weeks ago. Never replied to multiple emails. Deleted negative angry comments on Instagram.

They don't deliver the product you purchase and they change the shipping timeline without notice.

BLACK FRIDAY SALE WAS A SCAM FOR THIS COMPANY!!! DO NOT BUY! THEY WILLTAKE YOUR MONEY BUT WILL NEVER GIVE YOU SPECIFIC TIME OR DELIVERY DETAILS FOR YOUR ORDER! THIS IS THE FIRST TIME I ENCOUNTER SUCH HORRIBLE SERVICE. MOST ANNOYING PART IS YOU CANNOT CONTACT THEM THROUGH PHONE ONLY EMAIL (WHICH TAKES FOREVER FOR THEM TO RESPOND)!!!!!!! I PLACED THE ORDER DEC 1ST, UNTIL NOW THERE'S NO RESPOND TO MY EMAILS FROM THEM!! OWNER SHOULD BE ASHAMED OF POSTING HER FACE ON SOCIAL MEDIA. CHEAP, UNPROFESSIONAL AND TERRIBLE BUSINESS.

Do not buy. Unclear information on website: they let me purchase a product that was not in stock, they reached out by email, ask me if I wanted to keep the order and receive the item at the end of February or cancel. I request to cancel fast as this was supposed to be a Christmas present. I followed up with them over five times by email replying to the email they sent to me and social media. I even commented on their post, which I noticed were filled with comments from unhappy customers. I am trying to cancel this order before auto pay kicks in.

No phone number , only email for Customer Service and getting a response from them is impossible-they did collect my money though! I will never order from them again.

I ordered the mini gold knot earrings and got them for Black Friday discount. So I paid about 80$ I believe. The shipping was decent and it arrived pretty quick. I opened them and thought to myself wow these look so cheap! I have a lot of real gold earrings and some that aren't, it’s mostly what I wear and I don’t know how I would wear these, they look and feel cheap for the price point, I have some earrings from amazon that are similar and they look and feel far better. I would definitely not recommend or purchase from them again. Of course I can’t return them either even though I didn’t bother putting them in my ears.