Heaven MayhemHeaven Mayhem is an accessory and lifestyle brand celebrated for its refined, wearable statements that elevate the everyday. Rooted in timeless design and reimagined for the modern wardrobe, each piece is developed with our community in mind.
Heaven Mayhem (heavenmayhem.com) has 114 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Collette R.
Such bad customer service, package arrived two months late with one item not included after saying it went out of stock, then told me they would refund my shipping, after chasing this they then told me it’s non-refundable??? Terrible customer service and completely un empathetic. Someone responded to my email with a completely different problem.
Christian S.
All retail extends there return policy during the holidays.. this company will not. So if you order and 10 days go by your stuck even for exchanges. I would never order again.
Evie B.
Read the small print. Earrings cannot be returned or exchanged - particularly in a sale - and the quality is poor. Earrings are quick to tarnish. Better companies elsewhere online as there is no desire for customer satisfaction. Wish I'd read the other reviews first.
Mrs B.
Purchased Macbook air 13" case cover. It is very stylish and looks good however there is no way its made to fit. Doesn't even clip on at all far too small. Cost £8 for delivery yet heaven mayhem want £45 to return when the case cost £49.. now trying to sell on Facebook. Its an absolute rip off. Do not go near stick to trusted sites you know well . Customer service is also terrible!
Danielle
Bought a laptop case as a Christmas gift for my daughter. On Christmas Day, we reached out to HM saying that we need to exchange it for a different model. They declined our request to return because it was now outside of their 10-day return window. No exceptions for the holiday season. Why bother using them for gifts. Ugh
Katarina G.
I ordered the book box. After over two-three weeks It finally arrived. But the wrong product- I got the laptop case. After over 10 days I got an email & they will not send mw the right product. I claimed on paypal and got the money back. So unprofessional and cheap quality!!!
Heather
They will not return earrings due to their policy, which is buried on their website. Says for hygiene reasons. But you can exchange. What’s the difference? So be prepared if you order from them that you are stuck with them. And they are heavy. They are not lightweight as they say that they are. I would not recommend this company. I found others with better quality at a similar price point.
Amy G.
Poor customer service - there is no phone number at all for this place which should have been my first clue but hey it’s what my daughter wanted - never again. Yes I tried to email but it took two days to get a response but by then the point was moot. Also to add insult to injury they ship with DHL and it’s 22 days past delivery date and still no product. Buyer beware
