Heaven MayhemReviews of heavenmayhem.com

Bought a pair of the new wave gold earrings and was so excited about it. Although I didn't find on their website what the earrings are made of (what material they use for the coating) I trusted the brand. Delivery was fast but when they arrived the quality was so bad that I was shocked. The surface has lots of stains that cannot be removed from wiping it and on the edges it was chipped already ... I tried them on for 10 mins and the next day I developed contact dermatitis, which is shocking given I have had earrings from H&M and they were fine ... When I went back to their website for information on material and manufacturing there was nothing. All was very vague and clearly deliberately trying to not disclose the info to not jeopardise their image and the ridiculous price ...

I bought 2 pairs of earrings, and the quality is appalling. Material and packaging look cheap - one pair has incredibly tight stoppers, which makes it hard to put them on and off, the other pair has visibly tarnished stoppers that look very unhygienic. For a pair of earrings that cost nearly £100, it shouldn’t be the case. I reflected this to customer service, they compensated me with a new pair of earrings of my choice. When I opened the new one, the stoppers have the same issue, not as bad, but it doesn’t look like ‘new’. This shows a lot.

I was so excited about the mini knot earrings (silver), but was never more disappointed when I opened an order. They looked SO cheap, I immediately felt robbed. H&M quality is the same. Not only the material feels cheap, but also the construction, the way pieces are joined unevenly, and the complete lack of detail. Also the box and packaging couldn't have been cheaper. The closure wasn't even smooth, they were a pain to take off. I'm surprised someone who can wear really high quality jewellery like Hailey Bieber etc would wear this?... Can't explain it. + total lack of transparency - where are they made?! What material is it really? No mention. I like the watch but won't be ordering sadly. I ordered from revolve and thankfully avoided the duties and return was easy. Save your money.

Received wrong earrings TWICE, then got the right order only to receive faulty earrings that wont close (they were clipons). Staff has been friendly but friendly doesnt make you competent apparently. Because you cannot even make up this experience.

I have placed my order at the end of February. Since 5th of march when I try to track my order it shows as partial on hold. I have contacted the company several times through email and instagram but had no response.

Ordered over a month ago and no shipping or no responses from their support team. Absolutely awful customer service and brand. Seems like a scam. Beware!

I placed my order on the 18th of December, being told it would dispatch on the 24th of December. It is now the 7th of January, and my order has not yet been sent. I have contacted costumer service multiple times, just to be told to stay patient. I have purchased products from Heaven Mayhem before, and love them dearly. It is therefore heartbreaking to have such a bad experience with the brand. The communication has been awful, and I am scared that I might never recieve my order.

Overall just very disappointing. Ordered and payed for expensive express shipping more than 3 weeks ago and still haven’t received my order. Customer service has sent two different tracking numbers to me, but none of them are working…