Heaven Gifts E-CigaretteReviews of heavengifts.com

I thought that they were a legitimate and safe place to purchase vaping products that I couldn't find anywhere else until two purchases made me rethink that. I don't believe that these two instances and purchases from their website were just coincidences. On two separate occasions I purchased items from their website and both times after making the purchases I had fraudulent charges of on my card from some other place, "pet supermarket". Both times I had to report it to my bank, cancel my card and they had to issue me a new card. This definitely isn't a coincidence. I don't believe it could be anything else but shady business practices because the purchases were approximately six months apart and seemed to be an organized effort to defraud vulnerable consumers. Of course it could be a bad employee or some kind of virus or keylogger code, unknown to them, implanted in their checkout but I'd be very careful when shopping there and if you do then keep an eye out for unauthorized charges on your cards afterwards.

Made an order November 11th and as of today December 21st have received or heard nothing. Have made several inquiries and had no response. I’ve turned this over to Pay Pal. BEWARE

J'y ai souvent trouvé de quoi garnir mon panier, avec prudence car certains prix sont vraiment hors-marché. Mais désormais ils n'acceptent plus le paiement par Paypal (une histoire d'interdiction de ce mode pour des achats relatifs aux cigarettes électroniques) et s'avèrent incapables de passer à VISA et autres cartes de débit ou crédit. Donc impossible d'y acheter.

Their website fails to tell you they are shipping from China. Took almost a month for my order to get here. They refused to cancel my order, but at least they actually responded to my emails.

Worst service and customer service I’ve ever received! I made my order on 7/11/20 and didn’t receive my order until 7/31/20! I emailed twice about the status of my order and both responses were snooty and belittling! Do not waste your money and time with this company!

takes ages to deliver, if at all

They sent me an order out on 6/22 I got it 7/7 their shipping list was in the box I order a silver 2ml child lock tank from Ijust they sent me a silver 3ml silver full kit I told them they sent the wrong thing so to make this short they had me send all the numbers off the kit box the tracking # then they said that's not there's I got it mixed up at my house with another box because the tracking # doesn't match theirs They will have you Jumping Through Hoops instead taking the blame

I ordered a vape on June 13th and I waited 1 week for shipping. It said a package label was created, so I called the postal services and they said they didn’t have the package. I got upset and messaged heavengifts and they promptly wrote back and said the package was shipped out. Fast forward 3 days, I started getting notifications of a package on its way. June 24th received. My vape is beautiful! So thank you heaven gifts. I just wish I didn’t have that headache with the tracking.