John S.
Customer service is excellent
Customer service is excellent. My package was lost and the same day I emailed them they sent out another. Extremely happy with their service!
Heat Wave Visual - Customizable sunglasses. Makers of fully customizable and highly visual sunglasses - designed and built in California.
Heat Wave Visual (heatwavevisual.com) has 12 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing12 approved reviews, newest moderated first
John S.
Customer service is excellent. My package was lost and the same day I emailed them they sent out another. Extremely happy with their service!
Rose R.
My husband has been wanting a new pair of the transition lenses. He has a couple of the regular ones and loves them, so I signed up for their emails and got a coupon. They shipped the very next day! Very happy with my shopping experience. And he's always getting compliments on his sunglasses.
Josh C.
Great sunglasses. Comfortable, stay in your head i even dropped them a few times, I have also had the lenses covered in concrete which I washes off when they it dried. Only con I can think of it they sit forward on your nose which let's glare on on the side of your eyes but besides this I definitely rate them well.
Angelo F.
There instagram marketing person Is rude and making them loose business they need someone different asap won't buy ever again
Victor C.
Great shades , few guys at the job have em . Shipping time is horrible they must use pony express waited almost 2 weeks just for shades 🤦♂️ . If buying as a gift give your self atleast a month of ordering time. Other than that they are a great product 🤘
Clayton B.
Poor/slow/ rude customer service. Very expensive, quality is average. Lens scratch super easy. Been a customer for a few years. Going to try other brands next.
Kristen H.
Had a little issue with delivery, not the fault of HeatWave, more a carrier issue...but their customer service guy, Kyle was quick to respond & was there to help find a resolution. My son loves this brand & the company is off the charts with their customer service.
Dylan
Nice designs and the lenses seem good for the price, but the pair I brought snapped shortly after buying them. The fell from around 1 metre to the ground, the left arm connection snapped instantly. So despite the initial positive reaction of this brand, the reality is these sunglasses are not great quality at all. Very brittle plastic and flimsy connection points of the frame.