HeasoulsReviews of heasouls.com

As with a few other people that are dissatisfied, these hearing aids are a joke, a scam. They amplify everything! They do not block any background noise out whatsoever. When I walk on a hardwood floor, you would think I had on army boots...way way too loud. Totally dissatisfied, I believe I have been scammed. Trying to get the company to get back to you in next to impossible. However Lizz did get back to me after many attempts. She said, that I can get my money back once they receive the hearing aids back to them in China,,, and assess them. Then if they feel I am worthy, they say they will give back my money.... However, I have to pay the freight back to Chine.. from Canada. Sooo, if you want my opinion, do NOT buy these just to get scammed

Disappointing experience. Caveat emptor... I bought these after the advertising hype. They distort noticeably above 1.5 on the scale 0-5: for me, barely enough gain in a quiet room (not where I need help). BUT they also amplify background noise, swamping spoken words. Background noise switch ineffective: eg. constant A/C fan not rejected. Also give unwelcome trailing effect to sounds, absent on a preferable (still-poor) $8 Temu version (looks similar but not same). Now let's be realistic, WHICH $4000-$5000 aids have customers actually compared? Why never quote models by genuine users? Because I believe many claims are fake or "shills". No-detail reviews: "I bought them for A and he's delighted" are meaningless without actual comparisons or full descriptions. We're not mugs. I found them bulky but most of all, increased background noise makes things worse. So within 10 days of receipt (they allow 90), I asked for my "no-hassle" refund, with full honest explanation, via both their admin email (Lizz) and Facebook. This same contact responded fast when my aids were late, but now, 7 emails + over 7 weeks later: just 2 hollow replies: like they're spinning out time by asking for my full reason which is already in front of them *in the same email chain*... They give no return address to start refund process. Update: they quote me their terms again, WITHOUT RETURN ADDRESS. Be aware of all this. I shall update this if they ever actually refund me, but looks chaotically bad.