healthybenefitsplus.comReviews of healthybenefitsplus.com

They sent a defective item with no information and no visible contact info to return it.

There has got to be a way to take these people to court to hold them liable for their dishonesty, lack of transparency and lack of accountability. This company and United Healthcare are partnered up to provide products for senior citizens with United Healthcare Medicare supplemental insurance. It's impossible to know what you're getting or what you're paying for when you use their online catalogue to purchase over-the-counter medical products like bandaids, eye drops, vitamins, etc. It would take well over 1,000 words to elaborate on the problems with this company, but I'd be thrilled to join a class action lawsuit!

Terrible customer service and they hang up on u all the time n make excuses for everything so they don't have to do there job n give good customer service. I got a award Giftcard n it doesn't work right n they don't care to fix it. I miss the old company united health care had.

They don't even deserve 1 star. While I found the S3 benefit card "clunky" and inaccurate in 2023, now in 2024 it is an absolute disaster and the company knows it, but they did to seem to care. As I pointed out problems, they rep. knew it but acted like they were no big deal. I was informed "The Android mobile app is not accurate". According to the rep. some of the items in their OTC catalog Do NOT qualify for OTC benefit, HUH???

BILLS DONT GO THRU AFTER 6 WEEKS 3 PAYMENT STILL PENDING GOT A CUT OFF NOTICE WHEN YOU CALL NO CAN HELP CALL MANY TIMES PUT ON HOLD THEY TAKE THE MONEY BUT IT NEVER GETS PAID TELL ME TO CALL BACK ON THE DAY OF CUT OFF

Totally a scam. 3 years running NEVER received a "healthy benefits plus" card. 11 complaint calls results in promised "replacement(s)" that never show up. Each new card promise is followed by an email exclaiming that the benefits can be used "in two hours" on the "healthy benefits Plus app". However, the app immediately requires you to enter the card number (The card I never received). Humana deceitfully advertises the $1500 flex card to entice new suckers into signing up for Humana "advantage" plan.

I can’t order because it’s 35 and nothing is available to get so is this a way of saying we are getting something for nothing or nothing at all because why cap how much you can use it doesn’t make any sense is it to make us pay now because my benefits also dropped I wish they would just have things that’s not in stock to get a red mark so we don’t waste time trying to shop on this app that is made to fail please update it your messing with unhealthy people and I can see seniors will get a hard time with this and won’t say anything and move on but is it waste of credits.

Totally unusable app. During checkout, was told one of my items was out of stock but did not say which one. Purchase MUST be between exactly $35 & $40 or not allowed. Option was not given to create alternative payment method, even though that was mentioned in the initial instructions. Just lost 1.5 hours that I'll never get back, and for no purpose. Embarrassing piece of technology.