Heather
I ordered a shirt that said Stronger…
I ordered a shirt that said Stronger than the storm. It arrived and was very nice colours but was missing the E in Stronger. I emailed the support they said to and they responded within a few days and said the exact same thing as many of you received, the standard company reply. They did agree to send me another one but when it showed up it had the same problem. No E! I replied back with a picture of both shirts with the same issue and requested they just give me a refund. Again a few days later I received almost the same reply but this time they said “our refund system is currently down for maintenance” . I have now emailed them 3 times asking if the refund system was working again and got the same return email. Utterly frustrating and I will never buy products from them again! Very disappointing
Response from HealthwearcoOct 19, 2026
Dear Heather, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team