Jennifer K.
Health Tech Academy is a SCAM
I am filing a complaint against Health Tech Academy for deceptive practices, failure to provide promised services, and refusal to issue a refund. I enrolled in their program using a financing/loan option for $3,588, which has now increased to $4,135 with interest. I stopped payments after the company failed to deliver the services they advertised. A key requirement for certification through NCCT is completion of an externship prior to taking the certification exam. Health Tech Academy failed to provide this required externship placement. Based on reviews and my own experience, the company stops responding when students reach the externship phase. When I requested a refund due to their failure to provide externship placement, I was initially told they were "working on it." After continued follow-up, I was then told refunds are not provided for students who used financing/loans. This policy is not clearly disclosed on their website or at the time of enrollment. Shortly after, the representative blocked me and all communication stopped. I was told to contact the loan company for a refund, even though Health Tech Academy is responsible for delivering the services. Additionally, another student | personally know is experiencing the same issue-no externship placement and lack of communication. Health Tech Academy advertises externship placement and career support but is not fulfilling these obligations. This is a clear misrepresentation of services and has caused financial harm. Resolution Requested: - Full discharge of the loan balance ($4,135 reduced to $0 through American education services - Confirmation that I am no longer financially responsible for this debt - Investigation into Health Tech Academy's business practices Additional Notes: The company's actions show a pattern of misleading students and failing to deliver required program components while still enforcing financial obligations.



