HealthSapiensReviews of healthsapiens.com

They have got great services. Their customer service is very professional. I get connected to the doctor within few minutes after signing up with them.

I tried the 14 day trial and canceled my subscription but they have continued to charge my card for 3 months now.

I signed-up in August 2020 but was never able to use the service. I called in September 2020 to cancel. They kept charging me $19.95/month until January 2021. They claimed they couldn't find any record of my cancellation request and are now asking for a "$39.95 cancellation fee". Most people told me HealthSapiens was a scam, but I did not believe it, until today.

This "company" advertised a FREE 14 day trial period but I saw it try to charge my Chime card! How is this service FREE when you are still tryna charge? Kindly explain

Could someone please help me and tell me if this problem ever got resolved they just charged my card 19 dollars after I thought I canceled?? Help?

They charged me before my trial was over. I asked them to delete my account twice now and they still haven't and keep charging me.

Best service and highly recommended.

I signed up for a free trial and upon cancelling prior to the trial end date was told I would be charged $10 as I had signed up for the trial through a third party. I find that suspicious to say the least. That is not a free trial at all. That's a $10 14 day trial, which comes out to about the same as their $19.95 monthly subscription price. When I tried to dispute this with the customer service agent they could not explain why they do this or what exactly the "handling fee" covers seeing as I hadn't utilized their services at all. I emailed back and forth a total of 14 times with them before I finally gave up. When my husband tried reaching them on the phone he couldn't get ahold of anyone. I'm not sure of the quality of their services they provide as I never utilized them, but I can tell you firsthand that their customer service is condescending and unhelpful and their business practices are shady to say the least.