Barbara C.
bipap machine…
This purchase of a new bipap machine couldn't have been easier and at a great price. Shipping was lightning fast. Highly recommend!

Welcome to Health Outlet Store – your trusted California-based provider of oxygen concentrators and accessories. We’re here to serve your respiratory care needs with quality, commitment, and compassion. We are a specialized store selling genuine Oxygen Concentrators and CPAP Machines. Our inventory boasts the latest in medical-grade oxygen therapy and sleep apnea solutions, designed to enhance your breathing, sleep quality, and overall health. By choosing us, you're ensuring access to industry-leading oxygen therapy solutions. You can always call, chat or email us, and we will answer you immediately, because we value our relationships with customers. We offer free 3-5 days delivery and also expedited 1-Day Air delivery in case of emergency. We ensure your health essentials reach you when you need them the most. Our pricing structure guarantees that you gain access to top-quality health products without straining your budget. Shop confidently with our 30-day money back guarantee. Choosing Health Outlet Store means opting for a service that understands the importance of your health journey.
Health Outlet Store (healthoutletstore.com) has 124 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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124 approved reviews, newest moderated first
Barbara C.
This purchase of a new bipap machine couldn't have been easier and at a great price. Shipping was lightning fast. Highly recommend!
Paul S.
Good price and fast shipping
Mark P.
Remember I shipped the battery back to you guys should be in your office by Monday post office was late over the weekend. remember I'm waiting on my refund you get the battery back you should get it back by the mall they had a delay with delivering the package.
Response from Health Outlet StoreApr 25, 2025
Hello Mark, We’re sorry for the frustration you’ve experienced, and would like to clarify exactly what happened: Battery Model & Specs – We shipped you model BA-516, Inogen’s factory-specified 16-cell “double” battery. Per Inogen’s official documentation, it delivers roughly 10 hours on setting 2 and 13 hours on setting 1. Any discrepancies you saw on third-party listings (including Amazon) are unfortunately out of our control. Since we shipped a brand new unit from the original manufacturer there shouldn't have risen any concerns. However due to the differences on manufacturer's end, you noted that there were different Voltage specification on this battery compared to your old one. It didn't mean that it would have a lower capacity, nevertheless you requested a return. Return & Refund Process – You returned the battery via USPS, which arrived at our facility on March 5, 2025. We issued you a full refund the same evening. Depending on your bank, those funds should appear in your account within 3–5 business days. Shipping Delay – We regrettably saw a weekend delay on the carrier’s end. We process and hand off every return as quickly as possible, but once it’s with USPS, delivery timing is beyond our control. We’re reviewing our return-shipping options to minimize future delays. We value your business and would welcome the opportunity to make this right. If you’d like to discuss further or have any remaining questions, please call us directly at 888-585-8288 or email [email protected]. Thank you again for your patience. We hope you’ll consider updating your review once everything is fully resolved. Warm regards, The Health Outlet Store Team
Oscar W.
They (Alex & Jeff) were very helpful. They were patient with me to get what I needed.
Deborah
Worked with me arranging payment. Very polite. Item was delivered on time. Thank You!!!
Scot M.
Great price, easily purchased, fast shipping!
Patrick L.
Shipped my item out fast!
Donald S.
I ordered on January 8, today is the 15th? We have not received the oxygen concentrator yet, my husband needs it so he can go out more.
Response from Health Outlet StoreApr 25, 2025
Hello! We completely understand your frustration. Your order was shipped promptly on January 8, but due to severe snowstorms in Kansas, USPS faced major delays across the region that affected many shipments. We provided the tracking number as soon as it went out, but once it’s with USPS, the delivery process is unfortunately out of our hands. We’re happy to see it was finally delivered, and we truly appreciate your patience during the unexpected weather-related delays. Thank you for your patience. The Health Outlet Store Team