HealthonReviews of healthon.com

I do not recommend Healthon. I paid over $1,000 for a prescription that was “approved and sent to the pharmacy” on Tuesday July 1st. As of Tuesday July 8th, I still have no tracking number and no confirmation that my medication has even shipped. I’ve received nothing but vague, repetitive updates and empty promises of escalation. This is a time-sensitive, temperature-sensitive medication, and I have been treated like a retail customer, not a medical patient. The communication has been performative at best, and the lack of transparency is deeply concerning. Save yourself the stress and go through a licensed physician or local provider who takes your health seriously. Updated Review – July 8th (same day) I’m updating this review to reflect that I did receive my tracking number and my medication will arrive via overnight shipping, and Healthon also issued a partial refund for the delay. Once my concerns were escalated, the team became much more responsive and did their best to make things right, which I appreciate. That said, I must be honest and say the process leading up to that resolution was stressful. My prescription was approved on July 1st, but I didn’t receive tracking until a week later. Communication felt unclear at times, and I had to follow up multiple times to get accurate updates. For a time-sensitive medication, the experience didn’t feel as streamlined or reliable as it should have. I’m grateful that the issue was resolved, and I really appreciate the efforts of the reps who stepped in to help. I’m leaving this at 3 stars because while I did eventually receive what I paid for and was handled with great care, I think there’s room for improvement in the overall process and transparency. I believe the overall experience could have been handled much better.