customer
Pros and Cons
The learning content was good and convenient, but the lab work with other students is difficult to schedule because you can't make people meet with you. I still can't get my certificate because of missing labs.

Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.
Health Coach Institute (healthcoachinstitute.com) has 1,088 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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customer
The learning content was good and convenient, but the lab work with other students is difficult to schedule because you can't make people meet with you. I still can't get my certificate because of missing labs.
Carrin F.
I did enjoy the online course. But I feel like they made it seem like it would be easy to get clients. They kept talking about how they each made 6 figures in less than a year. They made it seem like that was very much possible for everyone. It’s been hard getting clients. Which I can fully understand and appreciate. I just wish they made it more realistic than what they did.
Response from Health Coach InstituteSep 9, 2023
Thank you for taking the time to leave your feedback! I'm sorry to hear that you were unsatisfied with the expectations of launching a coaching business. We aim to be realistic around this, and know that it takes hard work and time to build a successful business. We hope you are able to find guidance and resources for this in your Pillar 4 section of the course. We take your feedback seriously and will work to improve the areas of concern you shared. Thank you again!
Allan
I enjoyed having the weekly schedule Carey’s videos and humour Too much repetitive stuff the course could be shortened I am now starting my coaching business in Vancouver I have filled in quite a few of these reviews already and they continue to keep asking me for more
Response from Health Coach InstituteSep 2, 2023
Thank you Allan for taking the time to leave a review! I apologize that you received an additional request for your feedback, we will check into this. Congratulations on launching your coaching business, we are so happy for you!
Mandy
It’s ok, I am surprised that this course turned out to be like this. I have wanted to take this course for two years prior to when I enrolled. I felt like this would be the best one. I should’ve researched more. I tried but couldn’t find anything. Now I know why.
Response from Health Coach InstituteJul 1, 2023
Thank you for taking the time to leave a review. Would you be willing to provide us with more details regarding your experience to help us improve? We value student feedback! If so, please reach out to us at: [email protected].
Jill
Very good program although very frustrating not having a phone number to call to talk live when there is an issue. Had trouble accessing the program at times, which was frustrating because it is very expensive. Difficult to get practice in when having to depend on others. Have not completed the course fully but hope to in July.
Response from Health Coach InstituteJun 30, 2023
Thank you for taking the time to leave a review! At HCI, we are committed to providing our students with the support they need in a timely manner. While we may not offer phone support, we have a dedicated team of support professionals who are ready to assist you through email. Please know that we prioritize resolving any issues or concerns you may have as quickly as possible. Your course is active. If you are still experiencing difficulties accessing your course, please reach out to us at [email protected] and we will be more than happy to help resolve any issues. Our Support Team can also guide you through using our Skills Lab Scheduler, which can help you easily locate and connect with a partner for your skills lab sessions. Additionally, we strongly encourage you to schedule a session with your Empowerment Coach. Our coaches are here to assist you in clarifying your vision and accomplishing your goals! If you are not sure how to schedule a call, we’re happy to assist with this as well. Once again, thank you for your feedback. We appreciate your commitment to the Become a Health and Life Coach course, and we are dedicated to providing you with the support you need to succeed.
Doris W.
The program is very costly but it does not live up to the cost ! If you need help from a staff member you can forget it. I feel like this institution is sinking and not saying anything. I had an appointment today and the coach never showed up.
Response from Health Coach InstituteApr 21, 2023
Hi Doris! I see that a support agent reached out to you on 3/14/23 regarding an email you sent us on 3/13/23. Is there a chance our responses to you may be going to your spam folder? We are always here to help, so please reach back out to support if you have questions about coaching eligibility or anything else you need help with. -Ashley Director of Support & Services
Ally S.
I chose not to enroll in this program because of the lack of diversity in the teaching faculty. Please bring more BIPOC folks into your staff team! Thank you!
Response from Health Coach InstituteSep 12, 2023
Thank you so much for your feedback! Empowered Education is always looking for ways to increase the hiring of diverse employees, but we agree that there is always a scope to do better. Our current BHLC workforce is 25% LGBT, 25% Latina, 25% Male POC, and 25% White. We also strive to bring diversity through event guest speakers whenever possible. There is certainly more work to be done, and we will continue to find ways to advance diversity and inclusion.
Cassandra M.
good helped find the true meaning
Response from Health Coach InstituteJun 2, 2021
Hi, Cassandra! Thank you for taking the time to leave a review. We're happy that we could be a part of you finding true meaning. :)