Health Coach Institute is a global leader in human-centered coach education. For over a decade, we’ve empowered more than 42,000 purpose-driven students to build confidence, master real-world coaching skills, and create meaningful careers doing what they love.
Health Coach Institute (healthcoachinstitute.com) has 1,088 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
healthcoachinstitute.com
Website
healthcoachinstitute.com
Category
Personal Care
Location
Boise, Idaho
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 43% of reviews.
Latest
Most recent review: September 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
At the time of enrollment, I was told one of the perks of early enrollment, the enrollment officer (Darsher) informed me that there would be a free nutrition class i could join before actual class starts in February. I have not been got any instructions from the school regarding this
Response from Health Coach InstituteJan 7, 2026
We appreciate you sharing your experience and are sorry for the frustration around accessing your Nutrition bonus.
After reviewing your account, we can confirm that the Nutrition Coach course was successfully added as expected on day 7 of your enrollment. Our team also sent login instructions via email on December 31, though we understand those messages can sometimes be missed.
To make sure everything is resolved quickly, a member of our team will be reaching out today to help you log in and access your bonus without any further issues.
PP
Parthenia P.
This is scam don't fall for it.
This is scam don't fall for it.
Response from Health Coach InstituteDec 24, 2025
We take concerns like this seriously. After reviewing our records, it appears you have not logged into your program yet. A member of our team will be reaching out to help ensure you’re fully supported and able to get started.
KM
Karen M S.
This is not the program for me
This is not the program for me. I don’t connect with this style of coaching. I don’t plan to finish the course and it’s unfortunate that I won’t get a refund.
Response from Health Coach InstituteNov 25, 2025
Thank you for sharing your feedback. We’re truly sorry to hear that the program you enrolled in hasn’t been the right fit for you. Your experience matters to us, and we’d love the opportunity to understand what didn’t connect and explore how we can better support you.
Would you be willing to share more details? If so, we want to hear from you! Please contact us at [email protected].
CY
Cynthia
Waste of Money
This course is not what I wanted, and it didn't deliver.
I wanted a spiritual coaching program and was told it included a spiritual component.
There was one week of spirituality.
The spiritual module was also created by copying and pasting content from another module. How do I know??
Well, your editors missed changing a word from a previous module. So, instead of stating "spiritual," it says something else.
This course is not credible. The content is dated.
The actual owners do nothing in the course.
At least with other courses I've taken, the owner is front and centre each week in live sessions with a cohort.
Once signed up, the owners are not present.
This was a money grab and full of nonsense.
Response from Health Coach InstituteOct 21, 2025
Hi Cynthia,
Thank you for taking the time to share your feedback and experience.
The Become a Health and Life Coach program is meant to give students the coaching tools, techniques, and training to specialize in whatever niche that they choose. We understand that the program did not meet your expectations, however, and we will be sure to document your feedback.
Thank you again for taking the time to share your thoughts with us. We appreciate you as a student, and hope that in the future you will be able to use what you've learned from the program with your future clients.
MN
Miko N.
The quality of knowledge that is…
The quality of knowledge that is provided is not suitable or in depth to my liking or needs. Another person I met for a skills lab feels the same. There is no depth and no gain. I request a withdrawal but they seem to keep students hostage and keep mentioning a students ability to make payments. They reject my request to withdraw. But I’m making arrangements to do so regardless they accept my desire to stay. They’re “policy” is students have to make full payment student has to and they will charge your bank or card regardless students permission. That ain’t happening yo me. Scam site in my opinion. Not for me
Response from Health Coach InstituteJul 24, 2025
Thank you for sharing your experience. We’re sorry to hear the program didn’t meet your expectations. We always strive to be transparent about our course structure and policies from the start, including how the withdrawal and payment terms work.
We understand that everyone has different learning goals and preferences, which is why we offer a 30-day window to explore the material and decide if it’s right for you. After that period, we do have to stick to the terms agreed to at enrollment, but it’s never our intention to make anyone feel stuck or unheard.
We really appreciate your feedback and will pass it along to our team as we keep working to improve the student experience.
BG
Brad G.
Unethical and unprofessional
Really terrible experience with this company. Does not care about customers and unethical business practices. Fake and overpriced. Save your money.
Response from Health Coach InstituteApr 8, 2025
Hi Brad,
We have responded to your previous Trustpilot and BBB reviews. Please know that we care highly for our students, which is why we have to be fair to all of them with policies and could not grant the exception you were asking for.
Students have 30 days from their class start date to try out the Become a Health and Life Coach program and make sure it is a good fit for them. After that, they have agreed via the terms and conditions to make the remaining payments for their tuition.
Our Student Financial Services team did try to assist you with payment arrangement options. If you would like to pursue this, feel free to reach out to them at [email protected].
DE
De
I was really eager to enroll
I was really eager to enroll, but the enrollment representative was extremely pushy. For example, after I told her I would reach out if I decided to enroll, she called me back the very next day, which felt strange. A few days later, she called again—this time after 7 PM—still pushing for enrollment.
Despite repeatedly stating, "I will contact you if I choose to enroll," I continued receiving multiple follow-ups. This morning, I even got a text about enrolling. At this point, I’m not sure if the issue lies with the representative or the company, but it’s frustrating and off-putting.
Honestly, I feel borderline harassed. I finally sent a clear message this morning stating, "I decided to wait," yet the contact persists. Please, for the love of all things, stop reaching out! I ultimately chose not to enroll because I felt pressured, and that is never a good reason to make such a decision. I ended up blocking their number ;(
So yes, this review is 100% based on my personal experience with their overly aggressive agent.
Response from Health Coach InstituteMar 21, 2025
Thank you for sharing this feedback, and I’m truly sorry that you had such an unpleasant experience with our enrollment process.
We understand how multiple follow-ups after you've expressed your preference can feel frustrating, and I want to assure you that this is not the kind of experience we aim to provide. We take your concerns seriously, and your feedback will be shared with the team to ensure we improve how we communicate with potential students, making sure it's respectful, clear, and aligned with your preferences.
We’re committed to offering the support and resources you need, without feeling pressured, and we truly appreciate your openness in sharing your experience.
If you ever reconsider or have any further questions in the future, please don’t hesitate to reach out. We would love to support you in a way that feels right for you.
Thank you again for your feedback, and I apologize for the negative experience you had. We’ll work hard to ensure this doesn’t happen again.
TH
Theresa
Poor support!
The support is not there. I work full time and I asked when I signed up for this course about support and they assured me there would be. I feel like I was misled. My times did not match, usually, with your class offerings. There is not human support which is terrible.
Response from Health Coach InstituteMar 4, 2025
We're so sorry to hear that you haven't felt supported in your course, Theresa. Please know we are here for you and take your feedback seriously.
We aim to offer a variety of time choices for live events, but I understand that these times have not fit into your schedule.
If you have any questions about your course, navigating the Learning Hub, or simply need encouragement, please don't hesitate to reach out to our Support Team at: [email protected].
We'd also highly recommend utilizing your class Facebook group for continued support and connection with your peers and program mentors.
Thank you for taking the time to share your experience, and we hope we hear from you soon!
