HealthCentralUSA.comReviews of healthcentralusa.com

HC USA Excellent in product knowledge, communication, and problem resolution.

Melody saved the day. Apparently I requested the wrong shipping option when I placed my order for my favorite hard-to-find salad dressing and it failed to arrive after a month. A couple of emails later Melody sent it rapid dispatch and it was at my door within a few days. Melody was efficient, competent, understanding, and courteous. I could not be more pleased. Bravo Melody. Thank you, Sam Shapiro

Tracy was kind enough to let me know my order status and promptly gave me a refund. I appreciate Tracy, her work ethic and overall customer rep service.

After many weeks of not receiving my order, I emailed. I received a rapid reply that was very informative explain the details of what had happened. Long story short, she was extremely helpful & facilitated my refund. From the reviews of the company I read, I was not expecting any help, but I was pleasantly surprised with the correspondence, timeliness, & professionalism in which she displayed. An exceptional job!

Melody was instrumental in this review, I was awaiting my order anxiously, as I love the product I ordered and use it daily. I waited 30 days before contacting you because the web page stated "Orders take 14 to 28 days." Melody found out why my order hadn't been delivered and resolved it. My order was even "rapidly dispatched." I'm happy to report my order is on the way!

Great customer service when I reached out. However, I had accidentally indicated local delivery rather than out of state shipping. I got an order confirmation email, but then my order was never shipped and no one reached out to let me know for over a month. I only learned of the issue when I contacted customer service.

Tracy answered my email request in a timely manner and she was very helpful.

I ordered an item that was out of stock and I selected the wrong shipping method. Tracy in customer service identified the issues and promptly communicated with me to advice. She provided an estimated re-stock date and refunded the money. Honest and prompt response makes HC a trusted business for me. Thank you