Florenz Adrian P.
No Response, No refund
My Order was cancelled and its been a week still no response on my refund. I felt that I was scammed after they charged me after few minutes they cancelled my order. I tried to follow up twice on my refund status, still no response. Update June 15 I got a email reply after posting here. but still haven't got a refund. what's the point of replying on my email if their is no action to follow? I will still consider this site as a SCAM until they pay me back my money,
Response from HealthCentralUSA.comJun 14, 2023
Hello! We are sorry to hear that. Your order triggered the system as high risk so it canceled your order. You probably put your billing info in wrong. "High risk of fraud detected Before fulfilling this order or capturing payment, please review the fraud analysis and determine if this order is fraudulent" We also replied to your emails. You may check your spam folder. Our responses to your emails are below. I would like to follow up on my cancelled order that I was charged for. It's been a week and no reponse on my status. Cancelled Order Order#101710 $256.24 USD Hey Florenz! Hello! It looks like the system had an issue with the billing information you submitted. It just says billing error. You are welcome to try placing a new order. I am sorry for the inconvenience.